Lithia Hyundai of Reno - Service Center

Well, this is my second oil change done by Lithia since I’ve had my current car. The wait was 1.5 hours. And both times there was oil all over the underside of the splash shield that sits directly below th I’ve had my current car. The wait was 1.5 hours. And both times there was oil all over the underside of the splash shield that sits directly below the engine. Now, once again I have to jack up the car, pull the splash shield and wipe it up. Thanks Lithia. Too bad my oil changes are financed into my auto loan. More

Excellent Customer Care These guys are truly the creme de la creme for my vehicle purchasing and service. I won't go anywhere else for anything having to do with my Hyundai. These guys are truly the creme de la creme for my vehicle purchasing and service. I won't go anywhere else for anything having to do with my Hyundai. Their constant meticulous care and empathy makes all the difference. More

I came into Lithia Hyundai for a recall. I was told it would take between 1 to 2 hours to complete. My my was I completely taken off guard when my vehicle was ready in only 30 minutes. My hats off to the would take between 1 to 2 hours to complete. My my was I completely taken off guard when my vehicle was ready in only 30 minutes. My hats off to the best dealership in Northern Nevada! More

Great service and wonderful communication! They got me in and out in a jiffy. Had no issues, would recommend to family and friends. Very pleased. and wonderful communication! They got me in and out in a jiffy. Had no issues, would recommend to family and friends. Very pleased. More

My experience was good and easy. Lance is great and very respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. More

Excellent customer service and work performed, was very happy with response times. Thank you for taking care of my vehicle to keep it running good happy with response times. Thank you for taking care of my vehicle to keep it running good More

Tabatha is always helpful! Despite current pandemic circumstances, the store was friendly as usual. Happy to see familiar faces. Tabatha was cognizant of my wait time. Joe alway Despite current pandemic circumstances, the store was friendly as usual. Happy to see familiar faces. Tabatha was cognizant of my wait time. Joe always makes sure to greet me and see how I'm doing. More

Tabatha is the BEST!! I truly appreciate everything Tabatha has done for me and my wife over the years. I am not one to ever leave reviews. But I want to let people know ho I truly appreciate everything Tabatha has done for me and my wife over the years. I am not one to ever leave reviews. But I want to let people know how helpful she is. If you ever need any help in the service department, ask for Tabatha. She will go out of her way to make your experience at a dealership service department the BEST. She is so friendly and helpful. If there was a way to give 10 stars for an employees customer service skills I would! Thank you Lithia Hyundai for having a wonderful employee!!! More

The people are very friendly, especially in the service department. I just love them. Easy to work with and they already go above and beyond. department. I just love them. Easy to work with and they already go above and beyond. More

Thank you Matt My husband and I came in during the Corona crisis. We had bought a Tuscan previously and came in for an oil change. They had a program with 0% interes My husband and I came in during the Corona crisis. We had bought a Tuscan previously and came in for an oil change. They had a program with 0% interest on a new Tuscan so we happily traded in our old one for the new one. They diligently cleaned all surroundings and Matt helped us by explaining everything about our new car. It was very enjoyable working with Matt. More