Lithia Hyundai of Reno - Service Center

Scheduled Maintenance As always, my visit to the dealership was pleasant. The personnel were courteous and professional and the dealership was clean welcoming. I actually As always, my visit to the dealership was pleasant. The personnel were courteous and professional and the dealership was clean welcoming. I actually look forward to my visits to Lithia Hyunda because everyone there is so welcoming and friendly. I have never been able to say that about any other dealership. More

2012 chevy Do not buy a car here! I bought a 2012 chevy for close to $10,000 and it has given me nothing but problems. Its a lemon! I havent even had the car for Do not buy a car here! I bought a 2012 chevy for close to $10,000 and it has given me nothing but problems. Its a lemon! I havent even had the car for a year and i have replaced the coolant reservoir, thermostat, water pump, ignition coil and plugs, the entire engine!, catalytic converter, the turbocharger twice! Their service department is awful! It took me hours, sometimes even days to get a response. And when i did get a response theres always a new problem! Do not buy here, i have had an awful experience and wouldnt wish this on my worst enemy! I have expressed my concern multiple time and they dont care! They have done nothing to help me.. I am very upset with them but there is nothing i can do but wait until i pay off this piece of junk.. Thanks for nothing lithia hyundai.. You should be shut down for treating people so bad.. More

Good job Lance is always a great service manger, they were able to get me in that day, and called in a timely manner when done. Thanks! Lance is always a great service manger, they were able to get me in that day, and called in a timely manner when done. Thanks! More

Very happy with service but not sales We have been receiving excellent service from Lance Smith for several years. He is always pleasant and eager to assist with the service of our vehicle We have been receiving excellent service from Lance Smith for several years. He is always pleasant and eager to assist with the service of our vehicles. This last service is when we picked up a small metal object in our left rear tire. The interior portion of the tire was sliced beyond repair. When we contacted Lance, he said that we had tire protection when we purchased the vehicle and to bring it in and he would make a claim for us. We brought the vehicle to the dealership and he told us he would call with the results of the claim. He also said that there was a recall on the vehicle for a shift indicator. He said we could make an appointment to get it taken care of and I decided to talk with my spouse about it, check our calendar and call him back. About an hour later, he called and told us the claim was approved and that a new tire would be installed on the vehicle. He said the tire technician was enroute to the provider and would be back shortly. He then asked if we could leave the vehicle a little longer and he would have the recall completed. In the past when we have brought our other 2005 Santa Fe and 2010 Santa Fe in for service, Lance has always given excellent service and noted several warranty/recall issues that he has had completed for us. He is a credit to your Service Department. More

Always great service!! Lithuania always has me in and out in the time they tell me it will take. This time it should have taken longer because a there were nails and a stap Lithuania always has me in and out in the time they tell me it will take. This time it should have taken longer because a there were nails and a staple in two of my tires (not why I went in). But they got me out in little more than an hour for everything. More

Always a pleasure Ever since buying my car, 7 years ago, I have used Lithia Hyundai to service my car. I have always been pleased with the quality of the work and what Ever since buying my car, 7 years ago, I have used Lithia Hyundai to service my car. I have always been pleased with the quality of the work and what feels like the honesty of the service technicians. More

Service Department They were great! The gentleman that helped me got everything checked out and made sure it was under warranty. The only complaint is that when the part They were great! The gentleman that helped me got everything checked out and made sure it was under warranty. The only complaint is that when the part came in they didn’t call to tell me, I had to call them. More

Very pleasant The facility is very customer oriented. Tabatha and Jennifer were very helpful and professional. The mechanic understood the problems such as recalls, The facility is very customer oriented. Tabatha and Jennifer were very helpful and professional. The mechanic understood the problems such as recalls, tire issue and oil change. More

Great people your car done right anytime you need service these guys do it right. courteous, clean and fast. i have 3 cars serviced here and each handled right! your car done right anytime you need service these guys do it right. courteous, clean and fast. i have 3 cars serviced here and each handled right! Thanks guys More

Excellent service My Santa Fe was due for regular oil change plus a recall. However, my car developed another problem involving the door locks. I had already had a pa My Santa Fe was due for regular oil change plus a recall. However, my car developed another problem involving the door locks. I had already had a part replaced at a NV Hyundai dealer which worked for one day. I know Lithia replaced another part which still didn't resolve the problem. They called in a specialist to figure out the problem with my car. During this entire process, Lance Smith kept me informed of what was going on with my vehicle. When I picked it up, it had been washed and looked wonderful. Thanks to the entire Lithia Hyundai crew for taking such good care of my care! More