Lithia Hyundai of Reno - Service Center

The absolute worst experience with a car dealership I have ever encountered. Terri le customer service. The wait times for repair are generally close to two months which makes my warranty worthless. The have ever encountered. Terri le customer service. The wait times for repair are generally close to two months which makes my warranty worthless. The entire dealership is broken More

Your property is too small, you need to expand somewhere else because it us crowded in your Dealership else because it us crowded in your Dealership More

Timely, responsive, and professional. Expert counseling regarding auto condition and the services needed. Vehicle was delivered on time and all services were completed as promised. Expert counseling regarding auto condition and the services needed. Vehicle was delivered on time and all services were completed as promised. More

The service provided was good and friendly. Wait and update times were long and required prompting. Wait and update times were long and required prompting. More

Professional, prompt, friendly. Always return my calls and willing to advise me on the needs of my car Always return my calls and willing to advise me on the needs of my car More

The service representative was very patient and detailed when I asked him for an explanation on repair. It made me feel that I could trust them. when I asked him for an explanation on repair. It made me feel that I could trust them. More

Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that ab in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that absolutely no one buy a car from this dealership./ You guys stink More

Everyone was very polite. They did a very good job at allowing apace to decide on the deal as well. Very much appreciate the kindness and accommodation They did a very good job at allowing apace to decide on the deal as well. Very much appreciate the kindness and accommodation More

Usually while we wait we walk around the lot looking at all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a b all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a bit excessive to be waiting 2-3 hours just for an oil change. I hope in the future wait times won't be as long so we're not stuck at the dealership bored out of our minds. More

It was ok not perfect Doesn't return calls quickly need help with something and it never happened help with something and it never happened More