Lithia Hyundai of Reno - Service Center

Lance has been servicing my car since I purchased it. He has always been courteous and professional. As a single grandmother, Lance has made sure my Santa Fe had a thorough check up whenever I prepared He has always been courteous and professional. As a single grandmother, Lance has made sure my Santa Fe had a thorough check up whenever I prepared for a long trip out of town. If he did not know an answer to my questions, he would find take the time to find someone or somewhere to help me. Lance always gave me superior service always explaining what and why I needed the servicing he recommended. . I always knew I could trust him and that my vehicle would take my grandchildren and great grandchildren safely on our vacations. Many kudos to Lance and this dealership. More

Service was performed and when I brought up an issue with my car that a scrape damage occurred to my car while in their possession. I was brushed off as it was my fault and responsible for the damages. I was my car that a scrape damage occurred to my car while in their possession. I was brushed off as it was my fault and responsible for the damages. I was referred over to dealer manager Dillian. I left 3 messages and never received a follow up call from him. More

Fast and easy to communicate good work and no hassle in and out pretty quick and out pretty quick More

Really friendly staff. However I ordered a part for my car and service person said he’d call when part was in. Unfortunately we forgot as well. I feel that customer servic However I ordered a part for my car and service person said he’d call when part was in. Unfortunately we forgot as well. I feel that customer service was technically responsible More

It was amazing, helpful and the staff was knowledgeable very well done will definitely recommend very well done will definitely recommend More

Went in for recall work. Wanted to charge me $750 for front breaks and rotors while I was there. It took me 1 1/2 hours to do it myself without special tools or a ship lift. Wanted to charge me $750 for front breaks and rotors while I was there. It took me 1 1/2 hours to do it myself without special tools or a ship lift. That puts the shop hours at under an hour for a certified mechanic. I’d literally never pay to have work done there. Not with those shop rates. More

Did my 15K service on my Kona with them. Matt handled it with no problems. Matt handled it with no problems. More

Awesome great communication and work quality is solid Awesome great communication and work quality is solid Matt is a very professional and I will be back. Awesome great communication and work quality is solid Matt is a very professional and I will be back. More

very nice All the staff were very nice . They worked with me to get the best price for my truck . I bought a new car years ago from them and the experience was great! They worked with me to get the best price for my truck . I bought a new car years ago from them and the experience was great! More

Customer service is outstanding and very friendly. Purchasing my vehicle was easy and painless! Thanks! Purchasing my vehicle was easy and painless! Thanks! More