Lithia Hyundai of Reno - Service Center

Solid. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy. More

Bad service - the service department is suck. All the efforts are put into the sale, don’t expect to have your car service there after you bought it - it will be simply rejected All the efforts are put into the sale, don’t expect to have your car service there after you bought it - it will be simply rejected More

Lance is one of the kindest advisors I have work with in comparison to other dealerships in my pervious years. comparison to other dealerships in my pervious years. More

I Always have great service with hyundai. Fast and friendly service thank you Matt for making sure I’m taken care of Fast and friendly service thank you Matt for making sure I’m taken care of More

My usual rep Lance had a family issue. The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked que The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked questions. More

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road they reevaluated my car and told me I was going to hit the road More

Very good service and feed backs. They have good manners to explain anything you want to know They have good manners to explain anything you want to know More

They are great getting me checked in. My one complaint is there is very little information about what to do when you arrive. I wanted to be sure to get there on time, because I come from My one complaint is there is very little information about what to do when you arrive. I wanted to be sure to get there on time, because I come from Sparks and don't know the taffic at that time, so got there early. No one was there to help me know what to do. I went in a door that was unlocked, and I felt they were quite rude in letting me know they were not open and were having a meeting. Tried to find out what I was I was supposed to do. I felt like it was "Get out!" and I still wasn't sure what to do. I was angry! You bug us so much to confirm our appointment. How many times was bothered to have to do that?!! Maybe a little of that energy put into pre-arrival instructions would have saved me stress and anger and not left a bad taste in my mouth. More

lol I was very pleased with the help to get my car in right away and the customer service I received. They did a great job on my car thank you so much. right away and the customer service I received. They did a great job on my car thank you so much. More

Car was ready when told. Customer service with Matt is always exceptional. Will continue to bring my car here. Customer service with Matt is always exceptional. Will continue to bring my car here. More