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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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October 22, 2023

They have been extremely helpful in my car buying experience. They’ve gone above and beyond in taking care of my needs, in my opinion. I would definitely recommend. Thank you, all of you! Oh, and as More

by MCGUIREMELODY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers, Bryan Ogg, David Lennox
Oct 23, 2023 -

Lithia Hyundai of Reno responded

We're so happy you had a great car buying experience with us at Lithia Hyundai of Reno! We'll pass along your kind words to Lance and the rest of our team. Thanks for the five-star review, we appreciate it!

October 21, 2023

This dealership is friendly, low pressure and able to meet individual needs of clients. Highly recommend.them. More

by LMOLINA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lithia Hyundai of Reno responded

That means a lot to us! Thanks for the kind words and choosing Lithia Hyundai of Reno for your automotive needs!

October 20, 2023

I had my oil changed and it was done well and done quickly I didn't have to spend a whole day hanging out the dealership he's actually quite easy and I enjoyed it and I'll be back More

by ZARBA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lithia Hyundai of Reno responded

We're pleased to hear your oil change service was quick and efficient at Lithia Hyundai of Reno. We appreciate the positive feedback, and look forward to seeing you next time!

October 20, 2023

. 'We have always had a great experience working with MATT in the service department, always happy to help us and greats us by name and a smile More

by DALESTOKES1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Oct 20, 2023 -

Lithia Hyundai of Reno responded

Dale, thanks for the shout-out to Matt in service! The team is always happy to see you at Lithia Hyundai of Reno!

October 19, 2023

It was a pleasure meeting you this morning. And made it really easy to work with you. More

by carlovitale1952
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Lithia Hyundai of Reno responded

Thanks for the 5-star review! We're glad to hear you enjoyed your experience with us at Lithia Hyundai of Reno!

October 18, 2023

Had a great experience! Trisha was awesome and very helpful. We’ve always had a great experience when we deal with Lythia Hyundai. More

by ARIELLE.CROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure to provide an excellent service experience at every visit! Thanks for being a valued customer at Lithia Hyundai of Reno, Arielle, and we'll see you next time!

October 12, 2023

Very accommodating with regard to service scheduling even to providing a loaner vehicle so they have time to fully diagnose the issue. More

by TRUESDELL.MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Lithia Hyundai of Reno responded

We're happy you found our service scheduling and loaner vehicle provision helpful at Lithia Hyundai of Reno. We always aim for full satisfaction. Safe travels and take care!

October 12, 2023

No parking, not sure if maintenance was performed, windshield wiper fluid not filled, service indicator light was still on. Seems like car was washed and sent back More

by pbhardwaj69
Recommend Dealer
No
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Oct 16, 2023 -

Lithia Hyundai of Reno responded

Mr. Bhardwaj, Thank you for taking my call, we will see you on Thursday at 12:30. We appreciate you letting us know there was an issue. Respectfully yours, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

October 08, 2023

Automatic engine shut off at stop not working. Went in to find out why. Car under warranty. Told there would be $180 charge if repair required. Not told that problem is most probably caused by o More

by Joseph.horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name of service manager.
Oct 10, 2023 -

Lithia Hyundai of Reno responded

Joseph, I'm sorry to hear about the persisting issues with your car's battery. We aim to properly diagnose and make necessary repairs at the first visit to avoid any inconvenience. Please feel free to contact me directly so I can learn more and address this appropriately, thanks. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

October 08, 2023

El vendedor muy amable pero el carro no traía ni tapetes del heater no servia , More

by chilikos05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lithia Hyundai of Reno responded

Hola, lamento los problemas con tu compra reciente. Comuníquese conmigo a continuación para que pueda investigar esto más a fondo y trabajar para arreglar las cosas, gracias. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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