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Lithia Reno Subaru

Reno, NV

4.6
929 Reviews
Lithia Reno Subaru is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Reno Subaru in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. The store was named Nevada Subaru Dealer of the Year by DealerRater.com for 2013. Lithia Reno Subaru, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2012 Outback, Legacy, Forester, Impreza or Tribeca, the 2013 BRZ, a new Subaru SUV and impressive styling on the 2012 Impreza WRX STI.
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2270 Kietzke Ln

Reno, NV

89502

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Showing 929 reviews

November 08, 2018

Great customer service got me exactly what I wanted and walked me through the entire process. It was quick and easy and I would definitely recommend it to anyone else looki More

by MichaelCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Griffin
Nov 12, 2018 -

Lithia Reno Subaru responded

Thank you for sharing your response to our staff’s outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 07, 2018

Quick and easy Went in to buy a new car. They had what I wanted. In and out as quick as possible. Super friendly and not over bearing. Awesome people! More

by jbourland83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmin Covaciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Lithia Reno Subaru responded

Thank you for sharing your positive buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2018

Eric is a Star! While I was in for a service on my Crosstrek, I got into a conversation with Erik and explained that I was upside down on my current vehicle, but was More

by Nate Jeffery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Torres-Arevalo
Nov 08, 2018 -

Lithia Reno Subaru responded

Thank you so much for your positive comments about Lithia Reno Subaru! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2018

Not honorable Sales sold me a pre-owned certified Tucson with a broken tail light, chips in the windshield and I had to pay to replace it. The sales department is More

by Yevette
Customer Service
Recommend Dealer
No
Employees Worked With
Joe
Nov 30, 2018 -

Lithia Reno Subaru responded

Hi Yevette, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out our Management Team at 775-284-8000 to speak to our manager directly.

October 31, 2018

My purchase experience on a 2019 Subaru Crosstrek. Troy Cowan helped me an my fiance buy what I wanted. Great Experience, the best. Professional Troy did everything in a timely Fashion, very nice. More

by Michelle2941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Leetzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2018 -

Lithia Reno Subaru responded

Michelle, we are very happy Troy provided you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 30, 2018

Five star dealer. Lifetime customer. Great honest people doing their best to serve your every need all while getting you the very best deal possible. We will continue to buy our future Su More

by Number13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Nov 04, 2018 -

Lithia Reno Subaru responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 10, 2018

A breeze Michael Romero was great! He made the process easy. A week later I thought a few things were wrong with the vehicle so I too it in to the service dep More

by Batescathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall their names
Oct 12, 2018 -

Lithia Reno Subaru responded

We're happy to hear you had such a positive experience with Michael and our service team! If you have any further needs or questions, please give us a call. We're always happy to help!

October 10, 2018

Awesome experience!!! When my Wife and I bought our Crosstrek on 9/28/18 I cant say enough good stuff about this dealership. Especially Troy and Salvador!! Those guys are o More

by JaynJen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
S Fregoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Lithia Reno Subaru responded

Thank you for your kind review; we are happy to pass along your comments to Troy and Salvador! We're glad to hear they delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 21, 2018

Great experiencce. I was shopping around for a new car and went to a couple of other dealers. They only seemed to want to sell me a car. I was recommended to Lithia Suba More

by ctcnreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wasiuzzaman Doha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Kirklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Lithia Reno Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 18, 2018

Bought a new car My husband said if we buy another car he wants a Sabaru. So on 9-15-18 We were getting our Kia , Soul detailed and noticed a Sabaru Dealership across More

by BRENDA HELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The first sales person was a girl sales lady but then we got switched Troy. A very nice person.
Oct 12, 2018 -

Lithia Reno Subaru responded

Brenda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia Reno Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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