Lithia Reno Subaru

Outstanding Salesperson! I AM GLAD AND HAPPY THAT MICHAEL LIEN WAS ABLE TO HELP ME ON WORKING HARD TO GET ME INTO THE VEHICLE THAT I WANT. AND I AM VERY HAPPY AND SATISFIED TH I AM GLAD AND HAPPY THAT MICHAEL LIEN WAS ABLE TO HELP ME ON WORKING HARD TO GET ME INTO THE VEHICLE THAT I WANT. AND I AM VERY HAPPY AND SATISFIED THAT HE EXCEDEED MY EXPECTATION ON TRYING HIS BEST TO COMMUNICATE THRU THE FINANCE DEPARTMENT TO GET THE CAR I WANT AND THE CAR PAYMENT THAT I CAN AFFORD. MICHAEL LIEN IS A PROFESSIONAL SALESMAN. THANK YOU MICHAEL LIEN! More

Homero is wonderful! Overall, we had a good experience with your dealership even though we were disappointed with the final lease agreement monthly payment having been mis Overall, we had a good experience with your dealership even though we were disappointed with the final lease agreement monthly payment having been misrepresented. We had expressed interest in a 12k mile per year/36k mile 3 year lease, and the sales person provided us with numbers based upon this only to retract his calculations stating the numbers were based on a 10k mile/yr lease. At no time did we ever express this was our desire and even confirmed via telephone conversation with same sales person that these numbers were based on a 12k mile/yr lease. When we showed up the following day to sign the papers, the same sales person presented us with higher payments explaining the original payments reflected a 10k mile/yr lease despite having confirmed they were based on a 12k miles yr/36k miles 3 yr lease the day prior. Other than that, we are happy with the vehicle and especially happy with Homero Quinonez whom showed nothing but professionalism, excellent vehicle knowledge, friendliness, consistency, and integrity throughout our interactions. More

Perfect and seamless transaction. Cosmin was a pleasure working with, made an out of state sale simple.and easy.The transaction went much better than I had expected.I have no negat Cosmin was a pleasure working with, made an out of state sale simple.and easy.The transaction went much better than I had expected.I have no negative concerns regarding the vehicle purchase of the 2018 Subaru forester from Lithia Reno Subaru. More

Thanks! Great job! Troy was great. His finance guy was nice, but I don't remember his name. We were able to get back into an Outback and get rid of our ove Great job! Troy was great. His finance guy was nice, but I don't remember his name. We were able to get back into an Outback and get rid of our overpriced Traverse. More

Wonderful car buying experience! Everyone was extremely helpful but not pushy. There is no doubt they sincerely cared about my complete satisfaction. I will happily recommend this de Everyone was extremely helpful but not pushy. There is no doubt they sincerely cared about my complete satisfaction. I will happily recommend this dealership to my friends! More

Excellent customer service Evan was very transparent, personable, and approachable. He seemed to be putting his best foot out to balance the needs of the customer and the dealer Evan was very transparent, personable, and approachable. He seemed to be putting his best foot out to balance the needs of the customer and the dealership. Very professional, friendly, and good to work with. More

The Customer Really Does Come First Had a minor accident with my 2017 Outback. Rather than use the insurance money to fix the damage, Tom worked with me to replace it with a 2018 Outback Had a minor accident with my 2017 Outback. Rather than use the insurance money to fix the damage, Tom worked with me to replace it with a 2018 Outback. At the end of the day, the value of the Outback is so high that the long term financial benefit is positive. More

Best Customer Service Jonathan Fregoso has very good knowledge of the Subaru that I bought. He answered all my questions without any hesitation. He was very helpful to me w Jonathan Fregoso has very good knowledge of the Subaru that I bought. He answered all my questions without any hesitation. He was very helpful to me with my decision on my car. He is excellent!! More

Superb Customer service From the minute I walked on to the lot, to the minute I drove off in my new Crosstrek the car buying experience was superb! Eric greeted us in the lot From the minute I walked on to the lot, to the minute I drove off in my new Crosstrek the car buying experience was superb! Eric greeted us in the lot and showed us an Outback and Crosstrek. We chose the Orange Crosstrek and he never pressured us and let us make the final deal. The entire evening was casual and an overall fantastic day! Thank you Eric, we love our new car🍊🧡 Molly McCabe More

Happy Camper I was very pleased with Cosmin's attentiveness and product knowledge. He made the buying process easy and painless. He was an excellent representative I was very pleased with Cosmin's attentiveness and product knowledge. He made the buying process easy and painless. He was an excellent representative of Lithia Subaru. More