Lithia Reno Subaru

stressfree our sales rep knew the product, answered all of our questions and we never felt rushed or pressured. I went to another Subaru dealer south of Reno an our sales rep knew the product, answered all of our questions and we never felt rushed or pressured. I went to another Subaru dealer south of Reno and immediately knew I would return to Lithia. More

excellent experience Brock was personable, knowledgeable, answered all our questions, and made us feel at ease with a great sense of humor. Absolutely no pressure. He ma Brock was personable, knowledgeable, answered all our questions, and made us feel at ease with a great sense of humor. Absolutely no pressure. He made sure we were comfortable with how to operate all that came with our new car. More

Amazing..my best car buying experience ever! We stopped by to look at a certain model that we thought we wanted. After a low pressure talk and education about the different models. We test drove We stopped by to look at a certain model that we thought we wanted. After a low pressure talk and education about the different models. We test drove 3 different models learning along the way. We left 3 hours later knowing exactly which model we wanted ( not the first one we came to look at originally). We are beyond happy we our experience and purchase. I will invite my friends to come here for their next car purchase. More

The best ever. It is completely different from our previous car buys, excellent service, 100% no pressure. We will highly recommend your dealership to family and fr It is completely different from our previous car buys, excellent service, 100% no pressure. We will highly recommend your dealership to family and friends. Thank you specially to Jesse Watkins. More

My Subaru experience Dealing with Paul Bushnell was an extremely pleasant and professional experience. His efficiency was A+ and instead of dreading a new car purchase it Dealing with Paul Bushnell was an extremely pleasant and professional experience. His efficiency was A+ and instead of dreading a new car purchase it was quite the opposite. As a senior woman I am often treated like I am incapable of understanding things like cars and electronics Paul and Jesse both were just great. You have a long time customer with a beautiful automobile. Thanks, gail Hardy. More

Fantastic This dealership is amazing and the sale men are wonderful. Callim was absolutely wonderful and very helpful. He is highly recommended and is very kin This dealership is amazing and the sale men are wonderful. Callim was absolutely wonderful and very helpful. He is highly recommended and is very kind and knowledgeable about all Subarus. More

Paper Work Needs Improvement My experience with Paul Bushnell and Jessie Watkins was very pleasant and well informed and I give them 5 stars. They answered all my questions and h My experience with Paul Bushnell and Jessie Watkins was very pleasant and well informed and I give them 5 stars. They answered all my questions and helped me with one of my two problems. When the sale went from Paul and Jesse to the people who do the paper work is where I ran into two problems. So I would rate those people 3 stars. Problem #1 was when I got home and reviewed the paper work I noticed that my $1,000.00 down payment wasn't included in the numbers. I remembered being in the showroom I overheard a couple times to other customers that a $1,000.00 downpayment was required when ordering a car. It sounds like that is standard policy. If so I don't see how the person who did the paper work missed it. I know I missed it as a lot was going thru my mind when I signed the paperwork. Paul and Jesse helped me secure my deposit back in a timely manner, which I greatly appreciated. Problem #2 I didn't discover until I got to DMV. In talking to Paul early on I told him that I wanted the registration to be in my and/or my wife's name. Paul said he would need my wife driver's license which I brought on my next visit. He photocopied them. When I got to DMV window to registered the car I noticed that my wife's name was not on the EDRS form. I asked the person who was helping if I could add her name on the title. She said I would have to go back to the dealer, get a new EDRS and come back to the DMV. If you know anything about the long wait at DMV then you may understand why I didn't do so. I told her I will take care of it at another time. I realize that I should have caught both of these problems initially. I just assumed that it was all done correctly. I won't make that mistake again. I would definitely recommend the dealership to anyone. I would just caution them to make sure they go over the paperwork very carefully. More

Very professional The sales team was professional and knowledgable. They answered all our questions and easy to work with. They were patient with us and set up all the The sales team was professional and knowledgable. They answered all our questions and easy to work with. They were patient with us and set up all the digital components . More

Go-to dealership This is the 3rd Subaru I have purchased from Lithia Reno Subaru. They are extremely professional, fair, and work to get you the best deal possible. My This is the 3rd Subaru I have purchased from Lithia Reno Subaru. They are extremely professional, fair, and work to get you the best deal possible. My purchase required some extra logistics as I live in Hawaii. I worked with Michael Lien who was fantastic. He totally needs a raise or something. More

new subaru We had a great experience and were helped out in a friendly manner, we had all of our questions answered and are very happy with the purchase of our n We had a great experience and were helped out in a friendly manner, we had all of our questions answered and are very happy with the purchase of our new subaru. More