Lithia Subaru of Fresno

A pleasant visit at Fresno Subaru Everything ran smoothly on my visit The TV appeared to not be accessible on that date There were only a few customers in the service area Everything ran smoothly on my visit The TV appeared to not be accessible on that date There were only a few customers in the service area More

small issues A few things to improve on, I know she's new but. Product knowledge needs work, over promised a couple things after the sale then did not do them, we A few things to improve on, I know she's new but. Product knowledge needs work, over promised a couple things after the sale then did not do them, we got it done,but don't say you'll do something over and over then not do it. Other than that she was very nice, glad we got her as a sales person. More

just fine The steering wheel was still clean after the service. I didn't notice any grease or dirt stains on the running board from the mechanics shoes. And m The steering wheel was still clean after the service. I didn't notice any grease or dirt stains on the running board from the mechanics shoes. And my seat wasn't moved back or forward by the mechanic. More

Simple It was a simple process with friendly associates. I was able to take my time and enjoy choosing my new Subaru Outback. All of my questions were answ It was a simple process with friendly associates. I was able to take my time and enjoy choosing my new Subaru Outback. All of my questions were answered. More

Emergency Service Repair The additional towing service we purchased when buying the car was invaluable. We live in a remote setting and in one tow it has paid for itself. Th The additional towing service we purchased when buying the car was invaluable. We live in a remote setting and in one tow it has paid for itself. The service was easy to use and very responsive Dealership service was acceptable. I had to call the dealership 3 times before getting a response. Each different service person I spoke with with very nice and courteous. The ability to get my vehicle in quickly with a determination with what was wrong and how long to fix it was very tedious. If it was not for my persistence I don't think my car would have been fixed that day. Once the car got in the garage it was fixed in a very short timeframe. I was expecting a little bit better service having purchased 3 new cars at this dealership over the last6-7 years. More

Routine visit, excellent service. Service scheduling on line was easy, check in efficient, waiting are very comfortable, work completed as promised. This was a good service department Service scheduling on line was easy, check in efficient, waiting are very comfortable, work completed as promised. This was a good service department experience. That makes them two for two. More

No pressure No hassle experience Friendly staff very helpful with my needs and expectations. The customer service was excellent and I was completely satisfied with all the services wi Friendly staff very helpful with my needs and expectations. The customer service was excellent and I was completely satisfied with all the services without any pressure. More

Best Japanese Car It's an excellent experience dealing with the staff, truly patient, friendly and accommodating. My husband is a car enthusiast and he knows what to lo It's an excellent experience dealing with the staff, truly patient, friendly and accommodating. My husband is a car enthusiast and he knows what to look for when it comes to car (price- wise to performance) I'm really impressed the way our detailed inquiries was handled in a very competent manner .That lead my husband to decide and purchased an STI 2015. Its not the sales talk that counts its their sincerity, & honest opinion On top of that an A+ for the excellent performance, safety features and competitive price of Subaru that exceed our expectation. More

Great Experience 2. No pressure 3. Friendly staff 4. Great product 5.Great deal 6. Sarah was wonderful 7. Sarah was wonderful 8. John we liked very much #1 Gr 2. No pressure 3. Friendly staff 4. Great product 5.Great deal 6. Sarah was wonderful 7. Sarah was wonderful 8. John we liked very much #1 Great product for a fair price, we are happy with the company and the staff who made it happen. More

Came to the dealer to view the Imprenza The sales person Joel was very nice, no pressure, very informative. I do not like the experience of purchasing a new car. Originally came to the dea The sales person Joel was very nice, no pressure, very informative. I do not like the experience of purchasing a new car. Originally came to the dealer to view the new Imprenza because I was interested in a used one. But after seeing the new Imprenza and feeling comfortable with Joel - decided to purchase the new one. Joel was the nicest car salesman I have met. More