Lithia Subaru of Fresno

Great service from great service team Stopped in for my first oil change and first visit to a service bay at a Subaru dealer. I did not schedule ahead of time but instead just showed up. T Stopped in for my first oil change and first visit to a service bay at a Subaru dealer. I did not schedule ahead of time but instead just showed up. This is unheard of at most dealerships. Appointments are typically required. I arrived around three in the afternoon on a Saturday and was greeted promptly and politely. The attendant was friendly and knowledgeable. He wrote my paperwork up on a tablet which saved a lot of time. He was able to pull up my info and did not require much from me. We were given an estimate of 90 minutes, which isn’t bad as I showed up with no appointment. Did I mention I had my four year old with me? Well there was a table with toys that she could play with and we were able to read stories because they had a bookcase with children’s books. My daughter loved picking out books to read. She also enjoyed a fresh apple from the waiting area. It wasn’t long before they came to get us to complete the service. In total we were there 45 minutes. This was definitely one of the best services I have experienced at a dealership. we will definitely come back. Great people and great service. Thanks Subaru! More

Best new car buying experience ever! Alex was my salesman and he was amazing! He always treated me like his top priority -returning my calls and emails promptly and going way out of his w Alex was my salesman and he was amazing! He always treated me like his top priority -returning my calls and emails promptly and going way out of his way to answer a myriad of my persnickety questions! I'd researched and shopped for months for my new 2018 Outback and never would have thought I'd drive 12 hours out of my way to purchase a car -but no other dealer could beat Lithia Fresno's price and their service. (They even added two extra accessory packages to the deal and installed them free of charge -having my new baby all shiny and ready for me when I arrived.) This entire experience was surprisingly easy and I am an extremely satisfied customer! More

Great dealership! Car shopping was such an enjoyable experience. The sales team is all very positive and helpful - Antonio went above and beyond to find the right car Car shopping was such an enjoyable experience. The sales team is all very positive and helpful - Antonio went above and beyond to find the right car for me. I was happy with my previous Subaru and returned to this dealership to purchase another. I would definitely recommend Lithia Subaru of Fresno to anyone wanting to buy a Subaru Outback! More

Add accessories to new 2018 Frorester 20. XT Nothing but GREAT service.... our 5th new car from Subaru from Fresno Lithia Subaru... We highly recommend sales and service...They are a complete pac Nothing but GREAT service.... our 5th new car from Subaru from Fresno Lithia Subaru... We highly recommend sales and service...They are a complete package More

We bought 2 Subarus from Chris! We bought 2 Crosstreks from Lithia Subaru. Chris Nielsen was our very helpful, patient, and knowledgeable salesman. He was always positive, professi We bought 2 Crosstreks from Lithia Subaru. Chris Nielsen was our very helpful, patient, and knowledgeable salesman. He was always positive, professional, and friendly. It was a pleasure doing business with Chris. The finance people (two different guys), on the other hand, both became notably unfriendly and almost rude as soon as they realized I was not going to purchase the extended warranty. I understand it is their job to try to sell extra stuff, but their whole countenance became like an upset toddler when they realized I was not going to purchase the warranty. Barely spoke to me for the remaining time in the office as I signed the rest of the paperwork. Really unprofessional and immature, and left me feeling less excited about the purchases. Can't say enough good things about Chris though, so I will recommend Lithia because of him. And we love our Crosstreks. So Chris and the Subarus get 5 stars. The finance guys get negative 5. More

Smooth and perfect. My car was out of alignment. They quickly fixed my steering and called me when they said they would. 5 Star all the way--Gordon Dietz My car was out of alignment. They quickly fixed my steering and called me when they said they would. 5 Star all the way--Gordon Dietz More

Great experience Having my new Subaru Impreza sport is amazing! I love the fact that everywhere I go people always ask me about it. I especially love that all my sons Having my new Subaru Impreza sport is amazing! I love the fact that everywhere I go people always ask me about it. I especially love that all my sons teenage friends tell me my car is “bad xxx.” I do not regret my choice at all. I feel like my car is in the spot light but besides all of that I feel safe and feel like I can drive anywhere I want to and have no worries. More

Easy and friendly Jose started us in the morning. he was helpful and friendly even when I mentioned that our car had a birthday and I would like a free car wash. Jose s Jose started us in the morning. he was helpful and friendly even when I mentioned that our car had a birthday and I would like a free car wash. Jose said Blue Storming would be ready in approx. 1.5 hours. My husband I left to do some shopping. we got his call at the correct time. We returned to Lithia and saw Blue Storming parked near the front. Inside we met with a different service. tech. He took care of us and we were out in no time. More

30,000 mile service The sales people were good. I did have to return to get me windshield wipers replaced as they were literally falling apart. I did have a low tire wh The sales people were good. I did have to return to get me windshield wipers replaced as they were literally falling apart. I did have a low tire when I went in and there was nothing in the report as to why and what the fix was. I am hoping I do not have to return with a nail in my tire. I did have to call to get an update on my vehicle. More

60,000 Service - Great service provided The Service Dept at Lithia Subaru is top-notch! Specifically, Service Advisor Luke Fisher is the best! The 60,000 service takes a long time to compl The Service Dept at Lithia Subaru is top-notch! Specifically, Service Advisor Luke Fisher is the best! The 60,000 service takes a long time to complete. Not only did Luke keep me updated throughout the day, Lithia provided a loaner car during the repair process. Since my home is an hour away from the dealership, the loaner car allowed me to do shopping while in Fresno. Another thing I like about Lithia Service Dept is that they go through each service item and provide the associated cost for each item prior to the service beginning. It is a very busy service department that is managed very efficiently. Another plus about this dealership is that the waiting areas have plenty of seating and are always clean. Even the garage area is bright and clean. Also, everyone at Lithia is friendly and helpful. I bought my Forester in 2014 from Lithia and Antonio was my salesman. He is fantastic and always says hello whenever we come in to have our cars serviced. I can't say enough good things about Lithia Subaru of Fresno. It is a great dealership! More