Lithia Subaru of Fresno

enable "eyesight" The "Advisor" listened to your problem with the car. Very courteous and patient. They are all very friendly. Very relaxing when waiting for someone to The "Advisor" listened to your problem with the car. Very courteous and patient. They are all very friendly. Very relaxing when waiting for someone to take me back to work. More

Simple. Unstressful. Friendly. I did my initial research and test drive a month before making my decision to purchase and come back. I had no pressure during initial inquiry and ret I did my initial research and test drive a month before making my decision to purchase and come back. I had no pressure during initial inquiry and returning. When I returned, the buying process was longer than I wanted, but thorough and simple. More

Amazing service Everyone was so friendly and helpful with any question I had. They all had smiles on their faces and welcomed me into the Subaru family. Everyone was so friendly and helpful with any question I had. They all had smiles on their faces and welcomed me into the Subaru family. More

Excellent The service was excellent,, efficient and extremely courteous. Abraham the service coordinator was very professional and kept me informed every step The service was excellent,, efficient and extremely courteous. Abraham the service coordinator was very professional and kept me informed every step of the way. I was in and out for an oil change, tire rotation and service in less than 30 minutes. More

Come pick this baby up Great place to buy, Victor was awesome called me and told me the Forester XT I wanted was in and come pick it up! Ramzy in finance was great both of t Great place to buy, Victor was awesome called me and told me the Forester XT I wanted was in and come pick it up! Ramzy in finance was great both of them made it very easy, like to thank everyone at Lithia Subaru. More

Great experience at Subaru of Fresno ! I purchased my Subaru Forester through Victor Bravo and he was friendly, helpful and remained that way after I had purchased the car. My star link se I purchased my Subaru Forester through Victor Bravo and he was friendly, helpful and remained that way after I had purchased the car. My star link service needed to be connected and Luke in the service department again was very helpful. My experience has been great with both of these employees. More

Going from Good to Great The addition of Lithia’s new Service Manager John Deorona has really been evident in the service culture at Subaru Lithia. Keeping and Hiring the righ The addition of Lithia’s new Service Manager John Deorona has really been evident in the service culture at Subaru Lithia. Keeping and Hiring the right service team from the first person that greets you to the last person sends you on your way means the Organization is continuing to grow in the right direction. Continuos improvement/performance is a winning combination! More

Bad Battery Car battery dead at car wash. Car wash jumped it for me and I called Subaru service department. They checked on battery status and it was still unde Car battery dead at car wash. Car wash jumped it for me and I called Subaru service department. They checked on battery status and it was still under warranty. They said bring it in and they would replace it. Brought it in immediately and within one hour was back on the road. No Charge. Great service. More

No pressure salesman and full of knowledge We were not sure if we were ready to buy, but after all of our questions were answered and still no pressure from our salesman we decided that it was We were not sure if we were ready to buy, but after all of our questions were answered and still no pressure from our salesman we decided that it was a good time to do it. We had all the info we needed presented in a very relaxing environment and we were able to have time to look on our own and talk together without someone looking over our backs. We also appreciated how simple the paperwork process was. No longer do we need to meet “the neighborhood” of managers and their managers, and their managers. This was a very streamlined process that was run from beginning to the end by our sales consultant. Chris Neisen was our consultant and he is the one that made this a very pleasurable experience from beginning to end. When we picked up the car he even took the time to thoroughly go over all the bells and whistles along with all the safety features and functions of the different technology within the car. I will definitely be back. Thanks Chris! More

AMAZING SERVICE, WONDERFUL SALESMAN This all started when our current vehicle, that we'd had for 10+years, decided to start giving us trouble. So my "better half", who hates dealing with This all started when our current vehicle, that we'd had for 10+years, decided to start giving us trouble. So my "better half", who hates dealing with any type of Salesperson, decided it was time to "bite the bullet" and get the dastardly deed over with. Since my brother had recently bought a Subaru Outback and used the Costco car buying program, I decided to give that a try. Before I had chance to print out the referral from Costco my phone rang and it was salesman Ed Monson on the phone. And the rest is history. No pressure at all from him. He asked what we were looking for and then sent us a video of all the vehicles available, He worked with us the whole way and went above and beyond to answer all and any questions we had. To quote my husband: "Ed wasn't pushy at all. He was always available when needed. I felt no pressure and was comfortable during the entire process." Anyway, after two days of trying to make our decision on the best vehicle for us we walked away with a 2017, almost new, Subaru Outback. And we also felt like we made a new friend. He told us to reach out anytime with any problems and/or questions or just to say "hello". You "Rock", Ed Monson" and you deliver incredible service for your employer. I hope they appreciate all you do. We look forward to seeing you around the dealership when we come around for our Outback services. More