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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
591 Reviews

591 Reviews of Lithia Subaru of Fresno - Service Center

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July 29, 2018

Add accessories to new 2018 Frorester 20. XT Nothing but GREAT service.... our 5th new car from Subaru from Fresno Lithia Subaru... We highly recommend sales and service...They are a complete pac More

by Lincbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Service Manager John A
Aug 01, 2018 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent purchase here. We appreciate your business and would like to congratulate you on your 5th Subaru. We look forward to seeing you in for your service needs. Thanks again.

July 27, 2018

Smooth and perfect. My car was out of alignment. They quickly fixed my steering and called me when they said they would. 5 Star all the way--Gordon Dietz More

by gdietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Lithia Subaru of Fresno responded

Thank you Gordon, we will be sure to pass this along to our staff. We look forward to seeing you on your next visit.

July 24, 2018

Easy and friendly Jose started us in the morning. he was helpful and friendly even when I mentioned that our car had a birthday and I would like a free car wash. Jose s More

by djah2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in the service dept.
Jul 25, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your recent visit with us. We are so pleased to hear that you are happy with the services you received. We look forward to seeing you on your next service appointment.

July 22, 2018

30,000 mile service The sales people were good. I did have to return to get me windshield wipers replaced as they were literally falling apart. I did have a low tire wh More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to share your visit with us. Many times with the heat of the valley it can make the tire pressure lights activate. Usually nothing too serious. I do apologize that you where not informed of the situation. We appreciate your honest feedback.

July 21, 2018

60,000 Service - Great service provided The Service Dept at Lithia Subaru is top-notch! Specifically, Service Advisor Luke Fisher is the best! The 60,000 service takes a long time to compl More

by csalonit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Jul 25, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We will be sure to pass along your kind words. Please let us know if there is anything else we can do for you. We look forward to seeing you on your next service.

July 20, 2018

Problem under warranty Taken care of and I was given a loaner car to drive while mine was in for repair. Very accommodating service department. Would recommend Lithia More

by Subbluru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Pendleton
Jul 25, 2018 -

Lithia Subaru of Fresno responded

We appreciate your kind words. We will be sure to pass this along to our staff. We look forward to your next service visit.

July 13, 2018

Love your service. The dealership is efficient and very clean. The garage itself is busy and very clean also. I like the fact that there is water and/or coffee in your More

by GG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham (I don't know his last name)
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your recent visit here at Lithia Subaru. We appreciate you taking the time. Please let us know if there is anything else we can do for you.

July 11, 2018

service My service went well. Clean and pleasant lounge area with free coffee and wifi. Staff was courteous and friendly and explained what services they perf More

by kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian in service department
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Kenneth: Thank you for letting us know about your recent visit. We appreciate your business and look forward to seeing you next time.

July 08, 2018

Excellent customer service!! Welcoming, professional, and timely. Did not have an appointment and expected to spend a huge part of my day at service center. To my surprise, I was More

by Yesyesyall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Thank you for your review and your 5 star rating. We strive to get you in and out a fast as possible, we understand your time is valuable. We look forward to your next service appointment.

July 07, 2018

Routine service Very friendly, Took care of everything with no problems. They were busy, and it took a little over two hours, but that was close to the estimate, and More

by John123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service, and Mark in sales
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Thank you John for your feedback. We strive to get you in and out as fast as possible. Sometimes we get a bit backed up. Thank you for understanding and we look forward to seeing you on your next service.

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