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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
702 Reviews

702 Reviews of Lithia Subaru of Fresno - Service Center

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January 20, 2020

A Routine Service I brought my car to Fresno for the 6 month service. I was able to get right in and Alex told me what was going to be done and approximately how long More

by GG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know names.
Jan 24, 2020 -

Lithia Subaru of Fresno responded

Gg25, we really appreciate your great feedback! Thank you so much for choosing Lithia Subaru of Fresno as your first choice for service!

January 15, 2020

The only issue I have is Subaru not wanting to take care of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 More

by John
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your issue. Unfortunately this is a issue for Subaru itself. We are only the dealership so we do not have any control over their decisions. Please let us know if there is anything we can help you with. We appreciate your business.

January 13, 2020

hassle free. good experience. seems a little soon to have such transmission issues but the repair was covered under the extended warranty so it worked out. overall it was a good ex More

by rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steven
Jan 16, 2020 -

Lithia Subaru of Fresno responded

Rodriguez, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

January 11, 2020

This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. More

by Curtis
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jepson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Glad Armando was able to Help you

January 11, 2020

Great job! Exceptional, super fast, staff was extremely friendly. I had a great cup of coffee and I was only there for 30 minutes. Amazing. I bring my Subaru her More

by Shawn Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Hi Shawn, we are glad we were able to get you in and out of our service department.

January 04, 2020

30,000 mile service amazing service ,great customer service.Service done in timely manner .I have always been very impressed with Lithia Subaru .I highly recommend Fresno More

by Bluecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Thanks, we are glad we were able to help and we exceeded your expectations.

January 02, 2020

I had a great experience in your service Dept.Jacob and I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything More

by lrvaughtXT
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christain
Jan 03, 2020 -

Lithia Subaru of Fresno responded

Lrvaughtxt, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2019

I always received a warm welcome when I go in for something. Although they are busy, yet they still show great customer service skills and willing to help. More

by phou.sethong@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Lithia Subaru of Fresno responded

Phou.sethong@hotmail.com, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 22, 2019

Mike was great and very helpful. Also the technician that worked on my car was great. Dealership is much bigger than old one. Happy holidays! More

by Pat
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Reyes
Dec 27, 2019 -

Lithia Subaru of Fresno responded

Pat, we really appreciate your great feedback! Thank you so much for choosing Lithia Subaru of Fresno as your first choice for service!

December 19, 2019

Professional, Efficient, Service This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via More

by hobbyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Lithia Subaru of Fresno responded

Hobbyb, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

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