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Lithia Subaru of Fresno - Service Center
Fresno, CA
590 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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590 Reviews of Lithia Subaru of Fresno - Service Center
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May 11, 2018
Excellent The service was excellent,, efficient and extremely courteous. Abraham the service coordinator was very professional and kept me informed every step The service was excellent,, efficient and extremely courteous. Abraham the service coordinator was very professional and kept me informed every step of the way. I was in and out for an oil change, tire rotation and service in less than 30 minutes. More
by Lucia
Employees Worked With
Abraham in service
May 09, 2018
Great experience at Subaru of Fresno ! I purchased my Subaru Forester through Victor Bravo and he was friendly, helpful and remained that way after I had purchased the car. My star link se I purchased my Subaru Forester through Victor Bravo and he was friendly, helpful and remained that way after I had purchased the car. My star link service needed to be connected and Luke in the service department again was very helpful. My experience has been great with both of these employees. More
by Harvardmom
May 08, 2018
Going from Good to Great The addition of Lithia’s new Service Manager John Deorona has really been evident in the service culture at Subaru Lithia. Keeping and Hiring the righ The addition of Lithia’s new Service Manager John Deorona has really been evident in the service culture at Subaru Lithia. Keeping and Hiring the right service team from the first person that greets you to the last person sends you on your way means the Organization is continuing to grow in the right direction. Continuos improvement/performance is a winning combination! More
by Tony N
May 06, 2018
Bad Battery Car battery dead at car wash. Car wash jumped it for me and I called Subaru service department. They checked on battery status and it was still unde Car battery dead at car wash. Car wash jumped it for me and I called Subaru service department. They checked on battery status and it was still under warranty. They said bring it in and they would replace it. Brought it in immediately and within one hour was back on the road. No Charge. Great service. More
by subaruguy
Employees Worked With
December 16, 2017
Fabulous service I had a freak accident at a car wash with my new Subaru. While the insurance dragged their feet, Luke at Lithia Subaru ensured that I was well taken c I had a freak accident at a car wash with my new Subaru. While the insurance dragged their feet, Luke at Lithia Subaru ensured that I was well taken care of. He kept me updated about everything, helped me with all small details, and was a listening ear when I vented about my useless not to be found claims adjuster. Excellent service ! Happy I have a Subaru. More
by Kris
Employees Worked With
Luke Fisher
December 14, 2017
Quick, friendly, comfortable My new Subaru (750 miles) had a rear gate that wouldn't open. The dealer was able to take it in the next day and it was out in a couple of hours, fixe My new Subaru (750 miles) had a rear gate that wouldn't open. The dealer was able to take it in the next day and it was out in a couple of hours, fixed and with a thorough explanation of what was wrong. Nice waiting room , too More
by Visalia driver
Employees Worked With
Other Employees :
I think that was the name of the man we dealt with.
December 09, 2017
Update memory card in Subaru navigation system Updating the memory card in the navigation system should be part of normal maintenance every few years because highways are constantly being redesigne Updating the memory card in the navigation system should be part of normal maintenance every few years because highways are constantly being redesigned. Subaru discourages this by not advertising the availability of this upgrade. Plus they charge an exorbitant amount ($279 with tax) for a simple memory card. As a result, very few Subaru owners ever upgrade the memory card in their navigation system. But the folks at Lithia Subaru -- especially my service advisor Luke Fisher -- were very helpful in getting me the memory card that I needed for my Forester. More
by John Austin
Employees Worked With
Luke Fisher
November 30, 2017
GREAT CUSTOMER SERVICE Service Dept was quick when i pulled up and began helping me right away. Very nice an polite. Shuttle me right to work. Thank you Service Dept was quick when i pulled up and began helping me right away. Very nice an polite. Shuttle me right to work. Thank you More
by Pbosquez
Employees Worked With
Luke Fisher
November 30, 2017
Effortless superb customer service. Luke made sure that we left with the most positive experience. Was very patient, and thoughtful with me. I will always come back and ask for Luke who Luke made sure that we left with the most positive experience. Was very patient, and thoughtful with me. I will always come back and ask for Luke who I think gives Lithia Subaru an awesome reputation in service. More
by Khueb87
Employees Worked With
Luke Fisher
November 13, 2017
Express Service I had an appointment scheduled for oil change and tire rotation. Service was completed sooner than I expected and also went over what should be done f I had an appointment scheduled for oil change and tire rotation. Service was completed sooner than I expected and also went over what should be done for my next routine visit. More
by shanmck
Employees Worked With
Luke Fisher
