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Lithia Toyota of Abilene

Abilene, TX

4.8
1,586 Reviews

4449 Southwest Dr

Abilene, TX

79606

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Showing 1,586 reviews

August 01, 2011

I went car shopping with the intent to purchase a used Volkswagen Jetta, but I promised my friend that I'd go to Lithia Toyota, to talk to his friend Phil Underwood who sells cars there. Well first thing More

by S.Garasz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam VanZuiden and Phil Underwood, Philip Underwood
Sep 23, 2011 -

Lithia Toyota of Abilene responded

Thank you for your thoughts. We take customer service very seriously and I am glad we lived up to your expecations. Please let me know if I can help in any way. Kenan Pyeatt General Manager

July 22, 2011

I have had the opportunity of working with this dealership on several occasions, as I prefer buying vehicles every two years or so. I can say without equivication, that I have been treated with re More

by vsd5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ashley, Christopher Ashley
Sep 23, 2011 -

Lithia Toyota of Abilene responded

Thank you for your kind words. You are always a pleasure to deal with. Please let me know if I can help in any way. Kenan

July 13, 2011

I bought my 2010 Tundra a year ago from Billy and he showed knowlege and kindness. He worked to get me what I wanted within my finaincial means. He is the kind of salesman that will go out of his way to More

by 2010SL8Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Jackson
Sep 23, 2011 -

Lithia Toyota of Abilene responded

Thanks again for your business. We appreciate you! Kenan Pyeatt General Manager

June 30, 2011

My wife and I have been looking for a car. We went to three or four other car lots and nobody would work with us (really treated us like crap). I even got approval through our credit union for finance a More

by thomas kerley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
colin, and Kenyon pyriet, Kenan Pyeatt
Sep 23, 2011 -

Lithia Toyota of Abilene responded

I hope you are still enjoying your new vehicle. Thanks again for allowing us to assist you. Kenan Pyeatt General Manager

June 29, 2011

Kenan was great in that he found us the exact vehicle we were looking for and at a great price! He was very patient with us while we were trying to get financing. Shane was excellent. He was the salesman th More

by amyvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Burns, Kenan Pyeatt, Shane Davies, Kenan Pyeatt
June 14, 2011

After posting my last comments I received a call from JR and he appologized for the miscommunication and wanted my business and asked me to return to discuss it. We carefully went over the new/different tir More

by deedub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ochoa, Aaron Ochoa
Sep 23, 2011 -

Lithia Toyota of Abilene responded

Thank you for your comments. I am glad we were able to resolve the issue. I hope you are enjoying the first few months of ownership of your new vehicle. Kenan Pyeatt General Manager

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