"Great and Friendly Staff!!!"
- Happy Buyer
We felt very comfortable during our purchase, great, professional, and friendly staff. This has been the best place to buy a car, no doubt, our salesperson was very helpful during the entire purchase.
I would recommend Mike to anyone. He help Phil out while he was away to take care of me getting my new truck. He is so helpful and totally no pressure. During the test drive he helped me with directions due to not being from the area so I could get the best “feel” of the truck I was looking to purchase so I didn’t have crazy drivers around. He explained all the features on my truck and went above and beyond what sales people do in Odessa. Thank you guys. I love my new truck.
"6 time repeat customer of Lithia Toyota "
I am a 6 time repeat customer for Lithia Toyota of Abilene, Phillip Underwood, Internet and Finance Manager, my regular salesman unfortunately was leaving town for the weekend, the day I was going in to look at a 2018 Camry XSE. So he referred Mark Harris, Internet Sales Manager, to work with me on this deal. I am not one who likes to haggle a deal, I go in my number already set because I am on a budget. Mark worked hard to get me a great deal at the payment I wanted. Every time I have been into Lithia Toyota of Abilene the people who work there are nice, polite and courteous. Thank you Phillip, Mark and Mike for making this buying experience great as always!!
"Very pleased customer "
Kenan Pyeatt and Phillip Underwood went above and beyond expectations. From our detailed must have list they found the perfect vehicle in a timely manner and even came in under budget. Communication was above expectations throughout the process. First class all the way around! Thank you Lithia Abilene!
Kenan and his team are amazing. They got us the car we wanted, for the price we wanted, when we wanted it! Plus, they brought it all the way to Denver! I won’t go anywhere else to buy a car! Definitely recommend!!
Last Friday my wife and I leased a RAV4 XLE from Lithia Toyota. Philip Underwood is the salesman with whom we worked. Philip was my salesman of choice having worked with him last year when we bought our Camry. Needs changed and it was time to go SUV. Philip worked out a lease agreement keeping our payments very close to the Camry payment. My wife and I were reluctant to do a lease but Philip did an excellent job explaining our options. We will work with him again in the future. Lithia is an excellent dealership, one of the best with whom I have ever dealt.
"Amazing Service "
After totaling our 2016 Toyota Tundra in a head on collision we decided another Tundra was a must since it literally saved my husbands life! Phillip Underwood made the process so easy. He took care of it all and left us with one less stressor in our lives to deal with. We literally walked in and out in 1 hour with our brand new pick up. He’s definitely a people person, honest, and holds up to his word. Which is hard to come by these days. The finance department also worked wonders for us in helping us get the truck financed. The whole team out there is AMAZING! We will definitely be going back.
"Great customer service."
Phil did a great job.....he was very friendly and did everything possible to accommodate us with choosing a vehicle. Will definitely return again for future car buying.
"Best car-buying experience"
- Apollos of Texas
We went for a car; it was just sold. We are recommended a similar one, very satisfying. The salesman (Philip) is friendly, helpful, and very able (he also did the finance and documentation, not need to run between the offices). 5 star absolutely!
"They did it again!"
Philip Underwood, my salesman, came through for me again. I have purchased at least ten vehicles from this dealership. Each experience has been a pleasure. I tell them what I want and they always do what ever it takes to make me happy. I just purchased a new 2018 Camry that is a fine, well-built quality vehicle. I couldn’t be happier. If you are in the market, give them a chance.