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Lithia Toyota of Billings - Service Center

Billings, MT

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192 Reviews

192 Reviews of Lithia Toyota of Billings - Service Center

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May 27, 2019

Great and timely service We appreciate you working us into your service schedule since we live in Red Lodge. Although we were told to expect an hour for the oil change and rot More

by RedLodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 28, 2019 -

Lithia Toyota of Billings responded

Thank you! We're glad we could help so quickly!

May 22, 2019

Efficient and thorough Lithia Toyota employees Offer a smile and friendly assistance. Professionalism, along with knowledge and experience, greets the customer every time. i More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Lithia Toyota of Billings responded

Thank you, JM! We're glad you found our staff to be so supportive.

May 21, 2019

Exceptional service and staff I appreciate honesty and integrity and that is why my wife and I will continue doing business here. Always friendly faces and they have gone above and More

by Hunting Fool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Lithia Toyota of Billings responded

Thank you! We're glad we could go above and beyond your expectations and look forward to seeing you again!

April 26, 2019

Service was fast and friendly. Plenty to do while waiting. Drink coffee walk around the lot, look at accessories, read the paper and watch tv. Just like at h More

by SGreen Tacoma
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Lithia Toyota of Billings responded

Thank you! We're glad you enjoyed your visit!

April 14, 2019

Accommodated my needs Robert has handled the service of our three Toyotas frequently. He has always been sensitive to our particular needs. We come from Red Lodge, so it is More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Speck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Lithia Toyota of Billings responded

Thanks, JMC! We're glad Robert was so helpful!

April 11, 2019

Oil change You guys did a great job getting me in for my oil change. The wait was minimal. I throughly enjoy my Tacoma, it has been a great pickup for me. More

by Jack432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Lithia Toyota of Billings responded

Thank you, Jack! We're glad we could be of service!

April 09, 2019

good service everytime. I arrived at 2pm for my 25,000 mile service. Instead of waiting in their waiting area I opted to take my daily 2 mile walk. When I got back to the dea More

by Gregory Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Anthony
Apr 10, 2019 -

Lithia Toyota of Billings responded

Thank you, Gregory! We're glad we could meet your expectations! Until next time, take care!

April 06, 2019

Recalls, oil change and interior master window switch panel Lithia Toyota took care of all the recalls from the NHTSA. They got the right part in at parts for the interior driver’s side door. They changed then More

by Toyota Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Lithia Toyota of Billings responded

Thank you for your feedback. Don't hesitate to reach out if you need anything else.

April 03, 2019

Very happy customer The salesman and finance department were very honest, helpful, professional and friendly. They walk thru and help me understand and purchase my new More

by Kommaly1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Brake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Lithia Toyota of Billings responded

Thanks, Kommaly1234! We're glad you found our staff to be so supportive.

March 24, 2019

Service My service tech was exceptional - above and beyond! In today's world of lack of communication and customer service, he was very good. thank you More

by robin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2019 -

Lithia Toyota of Billings responded

Thank you, Robin! We're glad we went above and beyond your expectations!