Lithia Toyota of Redding

Today I bought my tenth car from Lithia, and my last, i won’t ever be going back, I am a Toyota fan so we use them for my business. Today I Looked at two cars one seemed very well priced(Toyota), and the o won’t ever be going back, I am a Toyota fan so we use them for my business. Today I Looked at two cars one seemed very well priced(Toyota), and the other was a Kia with a good price, the salesman kept saying someone else was looking at the Toyota because of its price better buy it today, blah blah blah all the normal sales guy junk I’m used to when you come here. Well after sitting for 20-30 minutes they decided that the price on the advertised on the window was “incorrect”. The “stupid lot kid” mislabeled it. Come on guys, I’m not a three year old, I’m a grown adult, and so are you why do we have to play these games? When we sat down to price both the cars, how did you not look at the exact screen you showed me with the higher price, why wait 20-30 minutes and lead me into the stupid four square sales deal. These sales tactics are cringey and honestly disgusting. I just want to come in and buy two cars without hearing all the lies. Please have some integrity in the future. It sucks because I love Toyotas, but I’ll be traveling to buy the next few or go to a local lot that doesn’t try and give you all the lies. STOP LYING!! Also, I did end up buying the Kia, got it in it and the tire light is on and it’s out of gas, not a huge deal honestly, but just made the experience that much better. LOL More

bought a 2014 gmc within days transmission started acting up.had it looked at at transmission shop said trans was bad.took it to lithia they said all they would do is 10% of labor.rob in service center said up.had it looked at at transmission shop said trans was bad.took it to lithia they said all they would do is 10% of labor.rob in service center said he could repair my truck for 3000.his boss okayed the price i put 500 down for work to start.then i get a call and rob said they couldnt do it for that price after all and cancelled down payment.pretty much said i was burnt.i was willing to work with them even split cost but they didnt want to help.also my trade in they said they could only give me 3500 next day they had it on lot for 11500.now i have a truck i cant drive until a come up with 6700 to fix only made 1 payment so far and owe over 30000. More

Sold my daughter a lemon and then tossed her sunglasses in the trash after saying they would send them to her. Cost $5,000 in repairs less than a month after purchase. in the trash after saying they would send them to her. Cost $5,000 in repairs less than a month after purchase. More

Service department keeps you waiting for hours even with appointment. Need to change how they schedule appointments. My appointment was at 11 it’s 1 and still have not taken my car in for oil change. appointment. Need to change how they schedule appointments. My appointment was at 11 it’s 1 and still have not taken my car in for oil change. More

I'm SO happy with the entire purchase experience. This was a methodical research project - and I really shopped on this one!! Chris Young was amazing, accommodating, and professional from start to fi This was a methodical research project - and I really shopped on this one!! Chris Young was amazing, accommodating, and professional from start to finish. He needs 10 stars!! Casey in finance gets the best finance experience award and the guys in the shop prepped the car in record time. My long trip today was vastly improved by the Grand Highlander. I couldn't be happier!! More

Very good dealership that does sales, offers original factory parts and does servicing and repairs. I have been working with them for over twenty four years. I do recommend them. factory parts and does servicing and repairs. I have been working with them for over twenty four years. I do recommend them. More

The salesman was not pushy but explained our options. Kody was very personable and direct with all information. This was the easiest time we have had purchasing a vehicle. Kody was very personable and direct with all information. This was the easiest time we have had purchasing a vehicle. More

I think I got a fair deal on my truck and trade in and it didn’t take all day didn’t take all day More

Season was very helpful and courteous. Would recommend Lithia Toyota to all. Place was very clean Would recommend Lithia Toyota to all. Place was very clean More

Very easy to make an appointment and the staff was super friendly upon arrival to drop off the vehicle. Also, very quick and efficient with the paperwork and keys when I came back to pick up. friendly upon arrival to drop off the vehicle. Also, very quick and efficient with the paperwork and keys when I came back to pick up. More