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Lithia Toyota of Redding - Service Center
Redding, CA
454 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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454 Reviews of Lithia Toyota of Redding - Service Center
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September 24, 2014
We love our Prius Plug-In! Just stopped in to Lithia Toyota Service to have a maintenance check-up on our wonderful Prius Plug-In. The service department is great-just dropped o Just stopped in to Lithia Toyota Service to have a maintenance check-up on our wonderful Prius Plug-In. The service department is great-just dropped off the car in the morning and it was waiting for us when we came by at lunchtime. More
by Dream618
Employees Worked With
dont remember
Helpful September 09, 2014
Speedy Service In spite of a full waiting room and construction issues, my repair and service was completed within the stated time. The employees were helpful and c In spite of a full waiting room and construction issues, my repair and service was completed within the stated time. The employees were helpful and courteous. More
by 3camrys
Employees Worked With
Mark
March 01, 2014
I took my Toyota Tundra in for it's 6 month service. It had 3,500 miles on it. I was told that I had to wait until my truck had 5,000 miles on it even though the owners manual specifically states that " It had 3,500 miles on it. I was told that I had to wait until my truck had 5,000 miles on it even though the owners manual specifically states that "if after 6 months take your toyota in to get serviced, Don't wait for 5,000 miles. Additionally, I bought the lifetime oil changes that was guaranteed to be done every 3 months or 3,000 miles, They said they wouldn't do it until 10,000 miles. I know it is recommended to be done every 10,000 miles, but I purchased the lifetime oil changes because I didn't want to wait that long. Obviously a Breach of Contract. I called to have my Tundra towed out of the mud and was told that it was going to cost me $100. When I purchased it I was told it didn't matter where I was they would tow it, bring me gas, give me a jump, fix a flat at no charge to me, "That is toyota care" Toyota said they were wrong and said they aren't responsible. I disagree, Toyota should be held responsible to make sure their dealers do what they are supposed to do. This dealership diliberatly lies to get you to buy a vehicle and then latter it's up to you to sue! I WILL BE SUING! Drive to sacramento or somewhere else to buy your toyota. It will be worth it. If you buy from Lithia Toyota of Redding document everything you are told. You will need it when you have to sue later on down the road. More
by stopbm
Employees Worked With
Service Manager, Sales manager
February 01, 2012
We were on a trip and our Prius stopped as we entered the freeway south of Redding. We had to be towed to Redding and were very pleased with the service we received. Mark made arrangements for a qualified freeway south of Redding. We had to be towed to Redding and were very pleased with the service we received. Mark made arrangements for a qualified mechanic to look at our car and the mechanic worked to find the problem. It wasn't possible to totally resolve the issue, but Mark kept us informed of the mechanic's progress and carefully explained what he was checking. In the end, he provided us with the resources to avoid another similar problem and carefully explained what we should do. We were very satisfied with the way Mark handled the situation and the way he worked with us in a very difficult situation. We finished our trip without additional difficulties thanks to the attention we received at Lithia Toyota of Redding. More
by KathyDC
Employees Worked With
Mark Hunt
