Lithia Volkswagen of Des Moines

Used Car purchase Excellent service from Brian Braak. We were looking for a used Audi with specific criteria. He continued to keep his eye open for anything fitting th Excellent service from Brian Braak. We were looking for a used Audi with specific criteria. He continued to keep his eye open for anything fitting that criteria and notified us. This last one was a success! Beautiful car with all that we wanted. Very happy with his efforts and great customer service. Everyone at the dealership was very friendly as well. More

Lithia Service and Purchase Riview Overall a good experience. My comments are both for the sales experience with Brian Braak and Chris Cameron, as well as recent service work on my Overall a good experience. My comments are both for the sales experience with Brian Braak and Chris Cameron, as well as recent service work on my wife's 2012 Tiguan, whichj was handled by Alisa Romick. Also, Anthony Gladney arranged for a tin of chocolate chip cokkies be sent to our personal residence...great touch! Because of the cookies, the experience at Lithia was "a lot like going to Grandma's house"! More

Loyal Customer for Life! From start to finish Dwayne Hill made my experience memorable. Drive away with a white new 2017 VW Passat and couldn't be happier. He explained ever From start to finish Dwayne Hill made my experience memorable. Drive away with a white new 2017 VW Passat and couldn't be happier. He explained every detail of my new car and most importantly listened to what was important to me. He got me financed when no one else in town could. I am now a loyal customer for life. Thank you Dwayne! More

80,000 Service I always have a good service experience at Lithia. Timely appointments. Comfortable waiting area. Very nice employees and service advisor, Linda Cr I always have a good service experience at Lithia. Timely appointments. Comfortable waiting area. Very nice employees and service advisor, Linda Cramer, was extra helpful. More

Service Serviced promptly and completely. No issues with the quality and scope of work. Shuttle driver was prompt and professional. Everyone was profession Serviced promptly and completely. No issues with the quality and scope of work. Shuttle driver was prompt and professional. Everyone was professional and willing to accommodate my needs. More

Car Purchase after TDI turn-in The return of my Passat TDI went through easily at my appt and then I worked with Brian to look at a replacement Passat TSI. Low pressure sales, will The return of my Passat TDI went through easily at my appt and then I worked with Brian to look at a replacement Passat TSI. Low pressure sales, willing to wait patiently a few weeks allowing me to test drive both new and certified pre-owned vehicles. I finally found the right choice for me which was inbound to the dealership and he was able to get it held for me until arrival. More

Excellent as always! Love this place! They always make you feel like family around there! Everyone is awesome and helpful. They even gave me a rose and candy since it was Valentine's week! They always make you feel like family around there! Everyone is awesome and helpful. They even gave me a rose and candy since it was Valentine's week! More

New Car Purchase The buying process was quick and smooth. The car was from another dealership and when I arrived it did not have the mudflaps that were part of the dea The buying process was quick and smooth. The car was from another dealership and when I arrived it did not have the mudflaps that were part of the deal. Dennis arranged for the car to be picked up from my house and re-delivered once the installation was complete which saved me a lot of time. This is the second passat I have purchased from Lithia. More

Buying new car Appreciated salesman Alexs! 2nd time buying a car from him! Easy to work with! Liked the finance mgr too! Very personalable! Got the lifetime oil Appreciated salesman Alexs! 2nd time buying a car from him! Easy to work with! Liked the finance mgr too! Very personalable! Got the lifetime oil changes and special car coating he recommended! More