Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Volkswagen of Des Moines
Johnston, IA
1,730 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,730 reviews
March 11, 2022
Quick, simple, easy… it was my sons first time buying a car that was intended for longer time ownership. We knew what car we wanted and drove out with it after a couple of hours. car that was intended for longer time ownership. We knew what car we wanted and drove out with it after a couple of hours. More
by barrca347
Verified CustomerEmployees Worked With
Alex Henson, Majid Garibovic
March 11, 2022
They made sure my problem was fixed and asked if I needed a ride home while fixing my car problems a ride home while fixing my car problems More
by MRCASON
Employees Worked With
March 10, 2022
Helpful service advisor and very accommodating. Highly recommend this service, but I do wish VW granted my 20k service that expired but didn't meet the mileage. Ended up having to pay for that. Highly recommend this service, but I do wish VW granted my 20k service that expired but didn't meet the mileage. Ended up having to pay for that. More
by DN4831
Employees Worked With
Jason Halstead
March 09, 2022
Everyone at Lithia Volkswagen went about and beyond to help us find our new vehicle! AJ was exceptional in his knowledge of vehicles and helped put us into the PERFECT one. He was patient and friendly. So help us find our new vehicle! AJ was exceptional in his knowledge of vehicles and helped put us into the PERFECT one. He was patient and friendly. Solomon and Mikayla in finance were willing to go into detail. They were so friendly during the process. I have already highly recommended Lithia to multiple people! More
by Nicole H.
Employees Worked With
Mikayla, Solomon, AJ Highsmith
March 05, 2022
I drove in with out an appointment and my car was serviced and tires checked. I mentioned the my windshield wipers were dragging and noisy. I had them replaced last visit. The were replaced using the serviced and tires checked. I mentioned the my windshield wipers were dragging and noisy. I had them replaced last visit. The were replaced using the warranty. More
by Maggy.miller
Employees Worked With
I can't remember the service gentleman's who waited on me
March 04, 2022
Had a lot of services done today and was completed before end of day. Jason did a great job keeping me updated on what was going on end of day. Jason did a great job keeping me updated on what was going on More
by CSHELEY
Employees Worked With
March 02, 2022
Excellent service from Linda C. and Johnny R. The video was a nice touch. These two went above and beyond. The only area for improvement I identified was a lack of service when my h and Johnny R. The video was a nice touch. These two went above and beyond. The only area for improvement I identified was a lack of service when my husband and father dropped off my vehicle. Luckily Linda C. Saved the day and took notice of them. Several attempts were made by my husband to be helped my the others who were working that day. Apparently a couple younger guys were quite rude and not helpful at all. Then Linda jumped in and helped! Great job Linda! More
by j.essica_nicole
