Jonny Rankin
Jonny Rankin at Lithia Volkswagen of Des Moines

Jonny Rankin

Volkswagen Master Technician

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

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14 Reviews
not yet
rated

14 Reviews

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Dealership Experience

20 yrs

Industry Experience

20 yrs

Specialties & Trainings

VW MASTER CERTIFIED TECHNICIAN

14 Reviews of Jonny Rankin

April 10, 2024

Dealership Rating
Employee Rating

Friendly service. Timely and easy to schedule. Free car wash is a bonus. Thank you. More

by pgjobgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Berkes

Apr 10, 2024

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words for Austin, and for taking the time to leave us this wonderful feedback! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

February 07, 2024

Dealership Rating
Employee Rating

Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a More

by drrschad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Volkswagen of Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

March 02, 2022

Dealership Rating
Employee Rating

Excellent service from Linda C. and Johnny R. The video was a nice touch. These two went above and beyond. The only area for improvement I identified was a lack of service when my h More

by j.essica_nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Berkes , Linda Cramer

Mar 03, 2022

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines. Your feedback and rating mean a lot to us. We're glad Jonny and Linda were able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 23, 2022

Dealership Rating
Employee Rating

Fantastic service, with awesome communication and done in a timely fashion. Everything from the people to the service provided exceed expectations. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Cramer

Feb 24, 2022

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business, Dennis, and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 17, 2022

Dealership Rating
Employee Rating

Great dealership everyone was so nice my service advisor Philip was great I recommend him to anyone that goes through service. More

by A.REKANOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Ostrem

Jan 18, 2022

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Philip to be a positive one at Lithia Volkswagen of Des Moines. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 06, 2021

Dealership Rating
Employee Rating

Oil change and tire rotation….all went great. I complained about a rattle that we’ve been hearing, they determined it was something with a sway bar. Ordered the part, now just waiting for them to c More

by jonirankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Cramer

Oct 06, 2021

Lithia Volkswagen of Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

August 24, 2021

Dealership Rating
Employee Rating

Awesome, Experience, Linda Kramer is Excellent to work with. She is friendly and knows what she talking about. Would recommend people come talk with her. More

by dwy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Cramer

Aug 24, 2021

Lithia Volkswagen of Des Moines responded

We are very happy Linda provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 16, 2021

Dealership Rating
Employee Rating

Great service! They explained everything about my car and the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. More

by drummers_wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Taylor, Philip Ostrem

July 16, 2020

Dealership Rating
Employee Rating

Resolved warranty issue quickly. Great friendly service. Loved the purchase experience of my Atlas. Service department always gets me a loaner vehicle to use. Convenient hours. More

by NICKC50310
Recommend Dealer
Yes

Other Employees Tagged: Jason Halstead , Brian Braak

Aug 10, 2020

Lithia Volkswagen of Des Moines responded

Hi Nick, Thank you for choosing Volkswagen of Des Moines. We are pleased to hear about your exceptional service visit. Congratulations again on your new Atlas! We look forward to seeing you again at your next scheduled maintenance interval. Regards, Your Friends at Lithia Volkswagen of Des Moines

June 16, 2020

Dealership Rating
Employee Rating

Phillip gets 5 stars, Doug gets 0. Doug is a very grumpy human who is awful at customer service. Phillip was extremely helpful and friendly. The facility and employees are very nice, but sadly Doug ruined m More

by KEELYJ92544
Recommend Dealer
Yes

Other Employees Tagged: Philip Ostrem , AJ Highsmith, Doug Sander, Phillip, Doug

Jul 13, 2020

Lithia Volkswagen of Des Moines responded

Hello Keely, At Volkswagen of Des Moines we go to great lengths to ensure we fulfill the needs of our guests and we would like to thank you for your feedback. We truly apologize for any miscommunication. Please feel free to contact us if we may be of any further assistance. Regards, Georan Churchill (515) 727-7064 Business Development Manager

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