Lithia Volkswagen of Des Moines

My salesman was very friendly and helpful. He was very knowledgeable about the features of my new Jetta, and he did not try to pressure me into buying something I didn’t want. knowledgeable about the features of my new Jetta, and he did not try to pressure me into buying something I didn’t want. More

Linda Cramer was my service advisor and she could not be nicer. I still have a small issue that needs to be addressed with the switch to the sport mode and will get in back to Lithia in the near future. nicer. I still have a small issue that needs to be addressed with the switch to the sport mode and will get in back to Lithia in the near future. More

The staff listened to me very well and provided me with a really nice rental while they worked on my car. Very nice team, will visit again. really nice rental while they worked on my car. Very nice team, will visit again. More

Appreciate getting us in and the attitudes and helpfulness at the store were on point. Especially appreciated having a loaner vehicle so we could make use of our time in town and not sit at the s helpfulness at the store were on point. Especially appreciated having a loaner vehicle so we could make use of our time in town and not sit at the store. More

Zachery was very helpful and knowledgeable with our Cross Sport. Taking the time necessary to show us all the features, technology, and how to use them. Thank You Sport. Taking the time necessary to show us all the features, technology, and how to use them. Thank You More

Zach was a fair salesman. Not too pushy, friendly and down to earth. He got us a good deal on a used vehicle, downside though is he said he would "look for the other key." They never found it. So we're s down to earth. He got us a good deal on a used vehicle, downside though is he said he would "look for the other key." They never found it. So we're stuck with one key, communication could have been better, to me salesmen should be more adamant on finding and pointing out flaws in the used vehicles they sell, Overall not extremely satisfied with the service and end results but the price we paid was good. More

Kevin in service was awesome! He was very helpful in explaining to my daughter what the issue was and what she can do to prevent in the future. explaining to my daughter what the issue was and what she can do to prevent in the future. More

Zachary was great to work with. Had the truck washed up and ready for me to look at. Great guy, family man, would visit again just because of Zachary. and ready for me to look at. Great guy, family man, would visit again just because of Zachary. More

I bought my car in to have the 90k mile service and it was completed quickly. My car runs like a champ. Thank you Linda!!! was completed quickly. My car runs like a champ. Thank you Linda!!! More

Walked into the dealership alone as a first time car buyer, and Zach was great. We set up a same-day test drive over the phone, and the rest was history. He was personable, honest, and attentive. He ans buyer, and Zach was great. We set up a same-day test drive over the phone, and the rest was history. He was personable, honest, and attentive. He answered all of my questions and made me feel comfortable in an an unfamilar postion/environment. Overall, my time spent with Zach was awesome. More