Lithia Volkswagen of Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I am very happy with the service I received with my last visit. They fit me in immediately and finished the same day. I trust them with my car. visit. They fit me in immediately and finished the same day. I trust them with my car. More
Nice and friendly. I really appreciated Zach taking the time to answer my questions while I waited for my car. He was very patient with me and really explained the end of lease options. time to answer my questions while I waited for my car. He was very patient with me and really explained the end of lease options. More
I can’t say anything to promising cuz it’s been two and half weeks and my car is still not fixed! No one called me I have to call you and haven’t had the nicest person to talk with! half weeks and my car is still not fixed! No one called me I have to call you and haven’t had the nicest person to talk with! More
Extremely poor sales experience and recent service visit in which service tech spilled oil all over engine of a car slightly a year old, and let me take it home . In garage with smoke pouring out of hood an in which service tech spilled oil all over engine of a car slightly a year old, and let me take it home . In garage with smoke pouring out of hood and oil dripping on floor .Had to drive back next morning to get checked and oil cleaned off. Still has oil burning off engine manifold and no one has contacted me even when pictures and text message was sent to service manager. This dealership shows they could care less about customer satisfaction by their actions. Unfortunately we are stuck using them for warranty and oil change service. More
Service center was very helpful and pleasant. I also spoke with a helpful sales person named Dane who was very helpful and pleasant. I prefer to talk with someone other than my original salesman. Not re spoke with a helpful sales person named Dane who was very helpful and pleasant. I prefer to talk with someone other than my original salesman. Not real pleased with his during and after the sale experience. More
Great service. Works relentlessly to get me the deal I needed! Very responsive with communication even after the sale! Only introduced me to vehicles with that met my requirements. needed! Very responsive with communication even after the sale! Only introduced me to vehicles with that met my requirements. More
Thanks Lithia for an excellent sales experience! They had the Atlas with just the specs we were looking for, and Justine was excellent to work with even though we were buying the car from out of state! She e the Atlas with just the specs we were looking for, and Justine was excellent to work with even though we were buying the car from out of state! She even drove our Atlas 5 hours to Chicago on a Friday night to get the vehicle to us! More
This was our first time to this dealership. Sam, our salesman, was friendly, helpful, and great to work with. Jeremy (thank you) was so helpful as was Makaila. When we left, we had a beautiful, clean ve salesman, was friendly, helpful, and great to work with. Jeremy (thank you) was so helpful as was Makaila. When we left, we had a beautiful, clean vehicle, and a full tank of gas. Thank you all so much! More
First class dealership offering great inventory, very well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats which should be in every car More






















