Lithia Volkswagen of Des Moines

Very satisfied Midhat was most helpful and attentive to us in closing the deal, a real pleasure to do business with, as well as Jeremy in the finance department. We Midhat was most helpful and attentive to us in closing the deal, a real pleasure to do business with, as well as Jeremy in the finance department. We are very pleased with our experience. We look forward to a possible future association with this dealership. More

Great service! I've worked with Jonny, Cheyenne, Kyle, Walker and Austin on the phone and at Lithia VW with an issue and questions about our VW. All of them were ver I've worked with Jonny, Cheyenne, Kyle, Walker and Austin on the phone and at Lithia VW with an issue and questions about our VW. All of them were very kind and patient as they listened and then explained to me what needed to be done. The work was done in a timely and efficient manner. When we schedule our appointments, they take into account that we drive from Pella. I appreciate the time that Jonny and Kyle have taken to explain the repairs made. Always great service! More

Always a good experience at Lithia VW Routine maintenance shouldn't have to hurt, and a thoughtful, pleasant experience is what the Service Dept. at Lithia strives for every time. Delays a Routine maintenance shouldn't have to hurt, and a thoughtful, pleasant experience is what the Service Dept. at Lithia strives for every time. Delays at the body shop and detailing oversights were handled promptly and to my satisfaction, my thanks to Jason for going above and beyond and staying in communication throughout. I liked the loaner Atlas, maybe a little too much, so driving it an extra day was no burden! My Tiguan runs and (almost) looks like the day I bought it, thank you! More

Service Dept Setting up a service appointment was very easy. Jason was very courteous and knowledgeable. Work was performed in a very expeditious manor. All pr Setting up a service appointment was very easy. Jason was very courteous and knowledgeable. Work was performed in a very expeditious manor. All prices were outlined in advance. More

Great Experience We just purchased an Atlas from Andrew who was a great salesman and took good care of use. Jeramy the Financial Manager went above and beyond to help We just purchased an Atlas from Andrew who was a great salesman and took good care of use. Jeramy the Financial Manager went above and beyond to help use get the best deal!! Thank you we will recommend you to our family and friends!! Best experience purchasing a car ever!! More

Service Waited 4 hours for my car and it came back with a scratch on the inside of drivers door and an oil stain on the carpet. Less than stellar service. Waited 4 hours for my car and it came back with a scratch on the inside of drivers door and an oil stain on the carpet. Less than stellar service. More

Great service, efficient process, good transparent communication, appreciated the text messages - easy to use online platform to request appointment - over all great experience thank you communication, appreciated the text messages - easy to use online platform to request appointment - over all great experience thank you More

Awesome Team!! This was my first time at this dealership … and everyone with whom I came in contact was personable and knowledgeable. I had new tires put on my Equi This was my first time at this dealership … and everyone with whom I came in contact was personable and knowledgeable. I had new tires put on my Equinox & alignment done. Service was fast and efficient. I was informed before I left that there might be an issue with my exhaust system. I will be returning soon to have that checked out. (I wondered why it had seemed louder recently). Cheyenne, Brian (sales), and the other guys in the service department were great!! Kudos, people!! More

Very pleased with Lithia VW and I love my Atlas VW. Had first service completed last week and Jason Halstead was my service advisor. He was such a nice gentleman and kept me informed. first service completed last week and Jason Halstead was my service advisor. He was such a nice gentleman and kept me informed. More