Lithia Volkswagen of Reno

Have always had a great experience here! They are the best! The price was great and they are the most friendly team I have dealt with when it comes to purchasing a car. best! The price was great and they are the most friendly team I have dealt with when it comes to purchasing a car. More

Had a recall notice come in the mail, called them and they got me scheduled for a time that worked best for me. Had an issue the day of my appointment and had to call them after I should have been there. they got me scheduled for a time that worked best for me. Had an issue the day of my appointment and had to call them after I should have been there. They were great with a reschedule no issues. Waited in the lounge while they performed the needed items. Very nice comfy place to wait. More

Great guest service everyone was very nice. No pressure at all and they were more than willing to make a great deal. I Highly recommend at all and they were more than willing to make a great deal. I Highly recommend More

I brought my 2005 VW passat 1.8T in because I needed a key programmed, they couldn't program the key I just bought from there parts department, and couldn't tell me why ,they made a rough guess, would ha key programmed, they couldn't program the key I just bought from there parts department, and couldn't tell me why ,they made a rough guess, would have cost about $1000 ,no guarantee it would work ,but I would still have to pay it ,didn't make me happy, Amy was very professional, ive lost confidence in your computer tech. More

Guy is AMAZING! We reached out to him and let him know what we were looking for and he sent all the information ahead of time. Came in and he had what we wanted to look at ready. Such an easy experience. what we were looking for and he sent all the information ahead of time. Came in and he had what we wanted to look at ready. Such an easy experience. We will come see Guy over and over again as long as he is here!!! More

John and the whole staff made my experience great! Me and my wife were in and out of there in a hurry! I Would highly recommend them! my wife were in and out of there in a hurry! I Would highly recommend them! More

This is my 4th vehicle purchase with Guy and Lithia. Each time the service is friendly, as prompt as possible and uncomplicated. It’s good to have a relationship with a dealership that remembers who you are time the service is friendly, as prompt as possible and uncomplicated. It’s good to have a relationship with a dealership that remembers who you are and treats your courteously. More

Chance was a complete joy to work with. He went above and beyond. He made it seemless. Even though late. The whole staff was amazing! and beyond. He made it seemless. Even though late. The whole staff was amazing! More

Everyone was very friendly and helped with my situation.everyone made the buying process extremely easy. I would definitely recommend them to friends and family situation.everyone made the buying process extremely easy. I would definitely recommend them to friends and family More

Friendly service and able to walk in for an oil change. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. More