Back

Livermore Toyota

Livermore, CA

3.1
396 Reviews

6200 Northfront Rd

Livermore, CA

94551

Directions

By Type

Showing 396 reviews

December 15, 2020

The place is quite cool, sales person Omar did a good job. Very friendly environment. The finance head delivered his job great.I will recommend this place to my friends and network. Since Omar is not in More

by Kulas Kusgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif "Ace" Baharista
Dec 15, 2020 -

Livermore Toyota responded

Kulas - Thank you so much for recommending Livermore Toyota and sharing this wonderful feedback about Omar! We are very happy to hear that you had a five-star experience working with our team. Safe travels in your new vehicle!

December 13, 2020

Great experience. Adam did a great job working with us to get the perfect vehicle. Rudy was great showing us different vehicles and all the controls. More

by dmdearborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Potter, Adam Ballesteros, Rudy Ballesteros
Dec 14, 2020 -

Livermore Toyota responded

It was so kind of you to share your feedback! We are thrilled to hear that Adam and Rudy walked you through the sales process and helped you find a great vehicle. On behalf of all of us at Livermore Toyota, we wish you safe travels!

October 15, 2020

Alex the sales manager was horrible, would not use him to buy a car, the sales person saved this sale with 0 help to anyone More

by Edbattram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Efros, Chuck Moyer, Asif "Ace" Baharista
Oct 30, 2020 -

Livermore Toyota responded

Ed - While I am pleased to hear that we ultimately earned your business, I am concerned that we didn't leave you with the best impression. I would certainly like to speak with you about what happened during your visit to ensure that we are living up to our values going forward. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Makaala Santos - Assistant Customer Relations Manager - 925-724-2800

October 15, 2020

Wait time of 1 hour to buy car was very bad. Inefficient and poor customer service. Pricing not competitive anymore. May have to look for alternatives. More

by DrSinha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yama Sharifi, Elliot Mammaug
Oct 30, 2020 -

Livermore Toyota responded

This is a disappointing review to read. We strive for efficient service and competitive pricing here, and I would be more than willing to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, Makaala Santos - Assistant Customer Relations Manager - 925-724-2800

October 12, 2020

Mr. Gallegos went above and beyond to ensure all my concerns and questions were answered. He was a delight to work with. In the future I would recommend Livermore Toyota to all my friends and family. More

by Cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M Gallegos
Oct 13, 2020 -

Livermore Toyota responded

Hi Cj, thank you for stopping by to share your feedback for Livermore Toyota. It is our priority to meet the needs of guests and I am glad to see that our team took care of you. We look forward to working with you next time!

September 18, 2020

Not satisfied with management they don’t know how to package a deal , salesman gets price from management and the management doesn’t explain it well to salesman it results in confusion between customers More

by Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Vasquez, Phil Cunha
Oct 02, 2020 -

Livermore Toyota responded

This is a disappointing review to read. We strive for excellent communication between our different team members here, and I would certainly like to get some more details regarding what happened during your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Makaala Santos - Assistant Customer Relations Manager - 925-724-2800

September 09, 2020

Nice person and honest cant complane at the moment i thank and u got what i want , i cant argued with the color as long is runs good. More

by Ray Baltazar
Recommend Dealer
Yes
Employees Worked With
Yama Sharifi, Asif "Ace" Baharista
Sep 10, 2020 -

Livermore Toyota responded

Ray, thank you for the review! It was our pleasure to assist you here at Livermore Toyota, and we hope that you continue to enjoy your vehicle!

September 04, 2020

The service dept and especially Mingo were very helpful with drop off and pick up with my schedule. Excellent customer service. I will tell others to go to Livermore Toyota. More

by P J Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mingo, Mike Botelho
Sep 08, 2020 -

Livermore Toyota responded

Thank you for the review! We are so glad you enjoyed working with Mingo and our team here at Livermore Toyota, and we look forward to your next visit!

September 03, 2020

My service went well and in a timely manner. I was very happy with the service I received.I will definitely bring my car back. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Sep 04, 2020 -

Livermore Toyota responded

Hi Barb, thank you for reviewing Livermore Toyota! I am glad to hear that our service visit was a pleasant experience. We look forward to working with you next time!

August 04, 2020

Good service, friendly and attentive personnel nice waiting area for people waiting on their cars. Very clean restroom with lots of stalls. They have a snack bar however it was not open the day I visit More

by Streetlynn72
Recommend Dealer
Yes
Employees Worked With
Jonathan Arias
Aug 05, 2020 -

Livermore Toyota responded

Thank you for the 5-star review! It was our pleasure to work with you at Livermore Toyota, and we are glad that we provided the safe and clean facilities we pride ourselves on here. We look forward to your next visit!

...
4
...