Loeber Motors | Page 40

Used car purchase We felt comfortable with James. He was very knowledgeable and explained everything well & took his time with us. We will recommend him to friends & fa We felt comfortable with James. He was very knowledgeable and explained everything well & took his time with us. We will recommend him to friends & family. More

I purchased a brand new car, I am a satisfy customer This was a very pleasant experience for me. Greet at the door with a smile by a sale person, which was not the person that sold me my car. No pressure This was a very pleasant experience for me. Greet at the door with a smile by a sale person, which was not the person that sold me my car. No pressure at all. Explain all features about the car. Yes I would definitely recommend this dealership. Also I received a courtesy call ,a couple of days later, extending any help is needed. More

AS GOOD AS IT GETS! Even though this is my third new car I have purchased from Loeber Lincolnwood, I have never before found car buying to be a pleasure. My salesperson Even though this is my third new car I have purchased from Loeber Lincolnwood, I have never before found car buying to be a pleasure. My salesperson, Dave Legner made the difference. More

Visibility yes but what about viability? In my area the name Loeber means automobiles. I see them everywhere- billboards, license plate holders and dealership locations. Good visibility but w In my area the name Loeber means automobiles. I see them everywhere- billboards, license plate holders and dealership locations. Good visibility but what about viability? This dealer performed- from sales to finance to getting the automobile ready earlier than it was promised- and that included the wheel locks ordered but forgotten to be installed. Lucky my sales guy rectified. It is too early for me to know what service will be like. Mercedes just don't need too much time being repaired. That didn't stop me from purchasing a four year maintenance contract or a five year tire and wheel cosmetic policy. I needed that extra degree of comfort. I also purchased this new policy which guards against cracks on the front window all the way to rips or stains in the upholstery. Finally the price offered, admittedly after a pleasant and gentlemanly negotiation, was lower than the one offered by the dealer I previously purchased my last Mercedes from. Shame on the original dealer as they made enough money when they sold me my S63 that they should never have been beaten on price- let alone a difference equal to the cost of the insurance policies added. Once we agreed on the price I then worked with finance. So easy! Loeber's finance guy was bright, experienced and did not waste my time. And somehow the interest rate was cut in half from the time the financing offer was made and when I arrived to execute the documents. Not a bad day in all. More

Awesome people, service and of course great environment! Jack baker, a person with a great sense of humor and great sales person who knew a lot about the cars at Loeber Motors. He's someone who can really Jack baker, a person with a great sense of humor and great sales person who knew a lot about the cars at Loeber Motors. He's someone who can really make you feel compfortable and satisfied with your purchase without pressure. I bought an E class Benz from Jack, and Jack made the whole purchase go very smooth. And I am really enjoying driving this car! More

DONT VALUE & CARE ABOUT CUSTOMERS SATISFACTION THIS DEALER HAS NO MEANING OF CUSTOMER SERVICE AND VOLUE OF RETURNING CUSTOMER. FIRST THEY GIVE YOU RIDICULOUS PRICE FOR YOUR TRAD IN THEN THEY PROMIS THIS DEALER HAS NO MEANING OF CUSTOMER SERVICE AND VOLUE OF RETURNING CUSTOMER. FIRST THEY GIVE YOU RIDICULOUS PRICE FOR YOUR TRAD IN THEN THEY PROMIS YOU SOMETHING THEY DONT DELIVER. OVERALL EXPERIENCE TRADIC AND RUSHED DEAL WHICH MAKE ME VERY UNGRY AND UNHAPPY AS WELL AS DEALING WITH THE MANAGER JOE OR WHO EVER HE IS .WILL NEVER RETURN THERE AGAIN. DONT LIKE THE ML ALSO TO SMALL More

EXCELLENT I PURCHASED A 2013 GLK 3 MONTHS AGO OVERALL MY EXPERIENCE A LOBER WAS THE BEST!! CLEVELAND WAS THE BEST SALESMEN EVER. ALL MY FRIENDS LOVE MY CAR : I PURCHASED A 2013 GLK 3 MONTHS AGO OVERALL MY EXPERIENCE A LOBER WAS THE BEST!! CLEVELAND WAS THE BEST SALESMEN EVER. ALL MY FRIENDS LOVE MY CAR : ) More

Amazed This dealer definitely knows the meaning of customer service. Before you arrive to the dealership they give you so much additional information on the This dealer definitely knows the meaning of customer service. Before you arrive to the dealership they give you so much additional information on the vehicle, when you arrive you feel very much informed. They don't give you the run around when you ask questions they make you feel welcomed. they are a extremely friendly group of people. Expect to be treated like a Queen or King! More

Best car buying experience No games or gimmicks. The sales people here are helpful the customer service is phenomenal I cant experience in words how much I love this dealer. I d No games or gimmicks. The sales people here are helpful the customer service is phenomenal I cant experience in words how much I love this dealer. I definitely recommend them if you looking for the highest quality and best overall experience! They earn there loyal customers! More

Good Experience BUT BEWARE of Tommy Noda I purchased a 2014 CPO vehicle a few weeks ago and overall my buying experience was good. I was helped and assisted by Tommy Noda during the entire pr I purchased a 2014 CPO vehicle a few weeks ago and overall my buying experience was good. I was helped and assisted by Tommy Noda during the entire process and will say he is very knowledgeable and makes you feel welcomed. As part of the purchase deal, Tommy promised the all-weather floor mats and a free tank of gas. It turned out that once I bought the vehicle and singed all the paperwork Tommy has FAILED to deliver on his promises and has cheap excuses when we’ve spoken since then. BEWARE of Tommy Noda if you have him as a sales person for he is all talk and doesn’t deliver on his promises. Out of this experience I’m leaving very disappointed for it’s not the mats or gas tank but his word and trust that is more important and unfortunately I’ve lost my trust for him and DO NOT recommend anyone using him. Ensure you have a trustworthy salesperson that has your best interest at all times and does not lie to you as a customer. More