Lokey Kia

Great customer service Waiting on service completion after driving with dye in AC system to find leak. I will drive for a week and leave the car there for a week while on va Waiting on service completion after driving with dye in AC system to find leak. I will drive for a week and leave the car there for a week while on vacation in hopes of finding the leak. More

Wonderful service and great salesmen Jay went above and beyond when we purchased our Kia Soul in September to get us financing. Getting service is always wonderful and fast, this time was Jay went above and beyond when we purchased our Kia Soul in September to get us financing. Getting service is always wonderful and fast, this time was no different. More

Nice people and very good service David Woodman was very helpful. Needed to replace my father’s fob. During the service they also discovered the car battery needed to be replaced David Woodman was very helpful. Needed to replace my father’s fob. During the service they also discovered the car battery needed to be replaced More

Handled As always I was taken care of by Dave in service my vehicle was hit by another customer and it was taken care of and handled and I was provided a loan As always I was taken care of by Dave in service my vehicle was hit by another customer and it was taken care of and handled and I was provided a loaner while it was being repaired as far as I’m concerned Dave goes above and beyond and always takes care of his Customers More

Georgina is great! Fast & very friendly service rep! Really appreciate Georgina’s attentiveness to our needs. Talk about five star service, she saw that my husband had s Fast & very friendly service rep! Really appreciate Georgina’s attentiveness to our needs. Talk about five star service, she saw that my husband had some challenges with walking & pulled our car up for easy loading. Thank you & we will be back! More

Service I had Georgette. Very nice and knowledgeable. Explain everything to me. Had to drop off car early do to having to help a friend. Georgette called me I had Georgette. Very nice and knowledgeable. Explain everything to me. Had to drop off car early do to having to help a friend. Georgette called me when my car was ready with all information of what was done and finalize price. No surprises. More

Excellent service, excellent cars! This is a great store. My mother bought a Forte 5 here, and now I got hooked on the Optima. Mike made this a painless process and Pernell was great wi This is a great store. My mother bought a Forte 5 here, and now I got hooked on the Optima. Mike made this a painless process and Pernell was great with finalizing the purchase process. Will definately get my next car from them!! More

Super Mike my salesman is a super guy. So friendly he really makes you feel like your family. He and the finance people really work hard. Mike my salesman is a super guy. So friendly he really makes you feel like your family. He and the finance people really work hard. More

good experiance This dealership surpassed the previous one that we had dealt with. Our appointment was right on time and the service to the vehicle was completed ahea This dealership surpassed the previous one that we had dealt with. Our appointment was right on time and the service to the vehicle was completed ahead of schedule. The tech was knowledgeable, professional and courteous. Our car was returned clean and washed. More

Problem with follow through. Very frustrated We purchased a new Optima a couple of weeks ago and the purchase went smoothly. Bill was very helpful. However, we were supposed to have Sirius radio We purchased a new Optima a couple of weeks ago and the purchase went smoothly. Bill was very helpful. However, we were supposed to have Sirius radio which did not come with, which we didnt realize when we bought it. We have been trying ever since to get someone to call us back with a time to install the promised radio, to no avail. People are very nice when we call and we are promised call backs but they do not happen. We have been waiting for the "call right back" since Friday. If you purchase from this dealership, make sure you have what you expect before you sign the contract and pull off the lot. We drove over 50 moles to buy from them and are very disappointed with the lack of communication and follow through. I am hoping we get this resolved soon. I was hoping to be able to leave a glowing review because everyone we worked with in the dealership was very nice but we are still waiting for the promised service. More