Lokey Kia

Best service experience ever. Craig was great. Greeted us warmly and explained the process. showed us to the wajting area and what was available. Car was serviced right on time. H Craig was great. Greeted us warmly and explained the process. showed us to the wajting area and what was available. Car was serviced right on time. He went over what was done and walked us to where our car was parked. Great visit. More

Professional. Conscience of my time. Knowledgeable. Derek updated me regularly. He was extremely knowledgeable and provided quidance w/o being pushy. In addition, he was conscientious regarding my time. Derek updated me regularly. He was extremely knowledgeable and provided quidance w/o being pushy. In addition, he was conscientious regarding my time. It meant so much to me that my car was washed and vacuumed in short order. I was very appreciative for that. Great service. I highly recommend this service center. More

Service Easy, friendly service! Comfortable waiting area, love having wifi, water, and snacks available. Everyone who I worked with was helpful and knowledge Easy, friendly service! Comfortable waiting area, love having wifi, water, and snacks available. Everyone who I worked with was helpful and knowledgeable. Thank you for everything! More

Really Ready to Hit the Road! My car looked spectacular upon pickup after spending the week at the beach with family visiting from out of town They found a nail in my tire and patc My car looked spectacular upon pickup after spending the week at the beach with family visiting from out of town They found a nail in my tire and patched it: and now I am really ready to hit the road! More

A Very Pleasant Surprise I am very pleased with my new "Sportage"! I was treated wonderfully by all - especially my salesman Csaba! I have a beautiful NEW Sportage whic I am very pleased with my new "Sportage"! I was treated wonderfully by all - especially my salesman Csaba! I have a beautiful NEW Sportage which I am extremely happy with! More

Jay Rudio Mr. & Mrs. Tom O'Connor We purchased a 2015 Ford Edge at Lokey Kia with the help of Jay Rudio. We were both thrilled with all the help Jay provided, Mr. & Mrs. Tom O'Connor We purchased a 2015 Ford Edge at Lokey Kia with the help of Jay Rudio. We were both thrilled with all the help Jay provided, he even helped with programming our phone with the phone hook-up in the car. He was very informative re the car and its features...no pressure to purchase and followed thru with all he promised...can't say the same for the credit man (Pursell), he was very pushy, and came very close to having us cancel the whole transaction-he just would not stop.... More

It was really nice The snacks were great and DJ was very helpful in bringing my car and very nice also he kept me updated on my vehicle. So I would definitely go back so The snacks were great and DJ was very helpful in bringing my car and very nice also he kept me updated on my vehicle. So I would definitely go back so DJ can do my service More

Great to get the sale, then no cust service Drove 8hrs roundrtip to get the car and deal we wanted. Great sales experience, no complaints Would have gone back again for our 5th Sorento in a few Drove 8hrs roundrtip to get the car and deal we wanted. Great sales experience, no complaints Would have gone back again for our 5th Sorento in a few years. Upon picking up the car, the remote start that we paid for was not in stock. We agreed to make another 8hr trip when the part was in stock. 2 weeks ago we took the car in. Upon picking up the SUV there was a ding on the car with the paint of whatever hit the SUV still present. They agreed to arrange for the ding to be repaired close to our home. We were told we would get a call after the weekend on Monday. No call on Monday. Called our salesperson Jeff Sley 4 times since then. Each time he promised a call back. No calls again. I left a voice message for their manager, Lance. Still no call backs after more than 2 weeks. The least they could do is call back and say they will not honor what they promised. Total disregard for their customer. Very dissappointed in this dealership. More

Great Service The young man that attended my needs was very helpful. He was attentive and kind. I would recommend him to my friends. I do not remember his name. The young man that attended my needs was very helpful. He was attentive and kind. I would recommend him to my friends. I do not remember his name. More

Great Service Had my car in on several occasions and my service writer, Dave was/is awesome! He always makes me feel like my concerns are very important and he does Had my car in on several occasions and my service writer, Dave was/is awesome! He always makes me feel like my concerns are very important and he does make the visit enjoyable. More