Lokey Kia

Regular maintenance Great customer service as usual. Oil change and multipoint inspection. Pleasant waiting room and friendly employees. Glad I chose this dealership a Great customer service as usual. Oil change and multipoint inspection. Pleasant waiting room and friendly employees. Glad I chose this dealership and I love my Kia Soul. More

Great costumer service! Like family Kia has great customer service I felt very confident w my purchase I felt they where all ready to work with my needs of safety and price Kia has great customer service I felt very confident w my purchase I felt they where all ready to work with my needs of safety and price More

Very unhappy I had my car serviced and they missed the windshield wipers falling off but marked on the mulitpoint inspection paper they were okay. Makes me wonder I had my car serviced and they missed the windshield wipers falling off but marked on the mulitpoint inspection paper they were okay. Makes me wonder if they really did do an oil change and if they checked eveything else that they claim they do on this paper. To miss something so blatantly wrong really questions the laziness of the mechanic. I won't disclose his name to be nice. More

Oil change I had no excessive wait time and the entire experience was good. Thank you for always proving easy and good service. They are a good team I had no excessive wait time and the entire experience was good. Thank you for always proving easy and good service. They are a good team More

Service Zach in service has been my advisor for the past few visits he always keeps me informed of what my car needs and update on the time it will take to co Zach in service has been my advisor for the past few visits he always keeps me informed of what my car needs and update on the time it will take to complete my vehicle A+ . Great asset More

The best! I have bought my last six cars from Lokey because of their after service care, and I am committed to buying the rest of my cars from them. I have bought my last six cars from Lokey because of their after service care, and I am committed to buying the rest of my cars from them. More

Excellent Zach took excellent care in our service care. Turns out we had nails in our tires and he got it taken care of. Very polite and efficient. Zach took excellent care in our service care. Turns out we had nails in our tires and he got it taken care of. Very polite and efficient. More

Pressures to make a decision I was given 10 minutes to make a 400 dollar decision. When it took longer than ten minutes my car was removed from the shop. The free oil changes are I was given 10 minutes to make a 400 dollar decision. When it took longer than ten minutes my car was removed from the shop. The free oil changes are not worth it! This is unacceptable and I feel like because I’m a woman I was pressured to make a decision. When I asked for the break down of the parts and labor. I was told the price includes the part and labor and taxes. More

Great! Josh was really cool, he did manage to let me know what I should be looking into to have done to my car and of course as pricey a it all sounds he did Josh was really cool, he did manage to let me know what I should be looking into to have done to my car and of course as pricey a it all sounds he did let me know doesn’t have to be done all today that I can always come back and get these services done even though I only came for an oil change. I will be back for sure! More

An honest review of my vehicle I had a concern regarding my vehicle, and asked that the mechanic look at a couple of other concerns while it was in their care. The repair that I ne I had a concern regarding my vehicle, and asked that the mechanic look at a couple of other concerns while it was in their care. The repair that I needed was done (under warranty, a $400.00 savings), and the other concerns were also addressed, in a professional manner. I appreciate the fact that David Woodman, the service advisor, provided an assessment of the issues, and let me decide which of those issues I wish to address during that time. The waiting room was comfortable, offered refreshments while I waited. I was particularly impressed by the fact that the service department changed the oil, and vacuumed and washed my car before it was returned, making it really feel like I got it back in better shape than I brought it in. I also had the pleasure of speaking with Mr. Malcolm Shavers before I left, because I am so happy with my present car, that I fully intend to buy another when I have worn this one out. I appreciated Mr. Shavers showing me the newest Kia Soul, and provided a little insight as to the newest features. More