Lokey Kia

Happy I had a nail in my tire after work. I called Lokey Kia and talked to Isabel, who assured me once I got there she would personally take care of things I had a nail in my tire after work. I called Lokey Kia and talked to Isabel, who assured me once I got there she would personally take care of things. I got a tow truck and was there 45 minutes later. Isabel was ready and very kind and sympathetic towards my situation. The mechanic was very fast, and I was out in about an hour. I always have had great service at Lokey Kia, I'm feeling more and more grateful this is where i purchased my car More

Sales Exeprience Great, Finance Not So Much Had an excellent experience start to finish with Jeff Sley. Dealt online with him and he was responsive but not overwhelming ( one dealership called e Had an excellent experience start to finish with Jeff Sley. Dealt online with him and he was responsive but not overwhelming ( one dealership called every hour after I was required to submit my phone number to ‘unlock’ a price. Finance was terrible. I was given an extremely high pressure sales pitch to prepay for maintenance while the video cam was off then it was “sure ok you don’t want it” when the video was on. He even pulled the call the manager for a special deal on pricing bit. Like I am an idiot. It did almost kill the deal when he would just not stop hassling me. Deal with Jeff, tell finance to turn the video on the whole time (or record it yourself) with finance and you’ll be ok. More

Unhappy I am 72 years old and live on my SS and a small pension. I had a service appointment at Kia. So decided to do a little checking. I always like to I am 72 years old and live on my SS and a small pension. I had a service appointment at Kia. So decided to do a little checking. I always like to feel I get the information I need to make an informative and right decision for me, so I try to do my homework. I made an appointment to see myRep Michael, at Kia bacause my lease would be up in 7 months. I wanted to get ahead of the game and see what my options were. Michael and I spoke and then a man named Ryan, from the main office, seemed to totally take over. He was fast paced and his goal was to get me to purchase another lease that day. Altho he seemed nice, his option was to move a car by lease or sale. I felt railroaded because I told him my budget could not handle the figures he was giving me. That did not make one bit of difference to him. I am also partly at fault because I did not walk out as I should have done. I feel my sales rep kept leaving the desk and letting Ryan take over. I now have a lease car that is going to be a struggle to pay for. When it comes to sales, I guess nothing matters except getting the sale. I was very happy with Kia, but now I know it is BUYER BEWARE. My first purchase through Kia was a Kia Optima. After that, I felt it was better for me to lease. I am now on my 3rd Kia Soul. I'm sure if this had not gone so badly, my next would be a Soul too! I do love this car. As much as I love the Kia Sou,l I I will have to take my loyalty somewhere else. I do know I will not be so trusting again with a car dealer. More

car not starting Very happy with service dept...my regular service advisor was off his day off but Derek Croucher was more than happy to take care of things,,,car had Very happy with service dept...my regular service advisor was off his day off but Derek Croucher was more than happy to take care of things,,,car had to be towed in due to a dead battery...was not happy about that in a car that we leased September 2016 wonder how old the battery was....but very pleased with service....Derek advised us and kept in touch and notified us when it was ready and pleased in the time frame of the work More

Unhelpful That place used to be friendly and helpful, now when I go, I feel like an unwanted guest. They used to check out my car when something was wrong, now That place used to be friendly and helpful, now when I go, I feel like an unwanted guest. They used to check out my car when something was wrong, now they want to charge me to look at it when I go in for my oil change. Things have definitely changed since I bought my car from there 6 years ago. I was told when I bought my car that I can get a complimentary car wash when I go in for service, but it comes back still dirty. Pointless. I used to love waiting in the pavilion, but now they took out the satellite radio, ash tray and trash can. There's trash and cigarette butts all over the area now. More

Lokey Kia because Lokey Kia Never Lets Me Down. Everything their is Outstanding & I love the fact that they have a lounge with snacks and TVs while your wait at because Lokey Kia Never Lets Me Down. Everything their is Outstanding & I love the fact that they have a lounge with snacks and TVs while your wait at Kia. I Love Lokey Kia Clearwater ( This Is Where I Found My First Car ) and I Simply LOVE it. 👏🏼 More

Great job! As usual my visit was very professional and quick and easy. I was kept informed and also offered water and snacks, which come in handy because you are As usual my visit was very professional and quick and easy. I was kept informed and also offered water and snacks, which come in handy because you are always on the run ! More

Quick On a day with many errands this was my first stop! Service was quick, friendly and no issues!!! A great way to start the day... On a day with many errands this was my first stop! Service was quick, friendly and no issues!!! A great way to start the day... More

Placing Customer Needs First Im thankful for Derrick and Boe. My car is now operating at my convenience. There were a few times where I had to bring my car back. But this time it Im thankful for Derrick and Boe. My car is now operating at my convenience. There were a few times where I had to bring my car back. But this time it looks like they’ve found a solution. They gave me a rental with no charge so that they could spend as much time as needed to find a solution. I’d recommend these guys! More

Major Service LOKEY KIA was great. The courtesy driver was friendly and on time. They did everything as well as what I had asked . would recommend Kia to all m LOKEY KIA was great. The courtesy driver was friendly and on time. They did everything as well as what I had asked . would recommend Kia to all my friends More