Lokey Kia - Service Center

The service advisor was very knowledgeable and polite. Shuttle service was excellent. The car was fixed properly. Shuttle service was excellent. The car was fixed properly. More

Horatio was so apologetic about not being able to get the car washed; very helpful! car washed; very helpful! More

Went in for fixing item named in a recall letter. Was informed that sensors that involve the AMS system should be changed. The bill was going to be $300 per rear wheel. Dave, my service rep, looked t Was informed that sensors that involve the AMS system should be changed. The bill was going to be $300 per rear wheel. Dave, my service rep, looked to see if I had extended coverage and found that the sensors could be replaced for a $107.00 deductible saving me $497.00. I have never experienced anything but first rate service from Lokey Kia. More

Horacio was fantastic. Got me in and out in an hour unscheduled! Thank you very much. Got me in and out in an hour unscheduled! Thank you very much. More

Felt comfortable dealing with service representative. Reasonable price and handled in a timely fashion. Enjoyed the comfort of the waiting area. Reasonable price and handled in a timely fashion. Enjoyed the comfort of the waiting area. More

The gentleman who took care of did an awesome job. He explained everything to me before hand to get my approval before performing the work. He explained everything to me before hand to get my approval before performing the work. More

Although I rated them a three, my most recent visit (2 days ago), I was quite impressed with their recent improvements in customer service. I'm not willing to give them a good rating for one visit when I days ago), I was quite impressed with their recent improvements in customer service. I'm not willing to give them a good rating for one visit when I had several previous visits that were truly awful and I dreaded dealing with them. More

My car has been in 5 times in 18 months for coil misfires. First I had to replace every coil. Never did they recommend spark plugs in the 3 visits to replace my coils. Never during an oil change or misfires. First I had to replace every coil. Never did they recommend spark plugs in the 3 visits to replace my coils. Never during an oil change or inspection did they mention spark plugs. Yesterday, $400 later, the problem is suddenly corroded spark plugs no one mentioned in the myriad visits or thousands of dollars i have spent there. More

Friendly professional staff that always makes sure you are treated with courtesy and respect. Would rate the whole team at the very top are treated with courtesy and respect. Would rate the whole team at the very top More

My Service rep Dan was thorough, kind, and very knowledgeable. He took the time to educate as well as consult with me. Thank you. knowledgeable. He took the time to educate as well as consult with me. Thank you. More