Lokey Kia - Service Center

So far I am pleased with Lokey KIA. I love my car and the oil filter change was done quickly and friendly service agents Dave and Gayle Beyer. Thank you. the oil filter change was done quickly and friendly service agents Dave and Gayle Beyer. Thank you. More

Good job as always. Please continue with your fantastic job. I was very happy with the service while on your store. Thank you Franklin Orellana job. I was very happy with the service while on your store. Thank you Franklin Orellana More

My visit was fine. I was supposed to get a call when a part for my door opener came in and I haven't heard from anyone so the visit wasn't totally completed. part for my door opener came in and I haven't heard from anyone so the visit wasn't totally completed. More

I was very disappointed when I brought my car for maintenance they did a xxxx poor job, said my car didn't need maitenance service. They did the least they could, they said they checked the air becau maintenance they did a xxxx poor job, said my car didn't need maitenance service. They did the least they could, they said they checked the air because it was supposed to be covered in the maitenance inspection and they checked fine but my husband had to ask them to check it because it wasn't working, charged us 100 dollars for that, windshield wipers needed replacing they didn't ask about that either, they say they rotated the tires but it's not on the ppw that they did either. I was very dissatisfied. More

I always have an excellent experience. The service department is so amazing. Csaba is my go to guy for sales. Always an excellent experience with him. Everyone is very attentive and knowledgeable. department is so amazing. Csaba is my go to guy for sales. Always an excellent experience with him. Everyone is very attentive and knowledgeable. More

Professional, friendly, waiting area has nice amenities for customers to enjoy while their car is being serviced. Car service was completed in reasonable timeframe, I was completely satisfied. for customers to enjoy while their car is being serviced. Car service was completed in reasonable timeframe, I was completely satisfied. More

I bought my car at Lokey Kia, and I have always had great service. I have absolutely no complaints about any of my time spent working with the Kia Service Department. service. I have absolutely no complaints about any of my time spent working with the Kia Service Department. More

Not that happy. Made appointment for recall fixes . After confirming they could do all three I was told I had to return as they didn’t Java a part. Took car back after called and told they have par After confirming they could do all three I was told I had to return as they didn’t Java a part. Took car back after called and told they have part. Three hours later called to pick up card and they needed to order another part and would have to bring car back. I’m happy as I told them get everything they need for recall and I want to get it all done in one visit not three. More

The service department is horrendous. Never a return phone call. Has had my car for over a month with little to no communication at all. I will never take my car here again for anything. And I will nev phone call. Has had my car for over a month with little to no communication at all. I will never take my car here again for anything. And I will never buy another car from this dealership. More

I'm an 80 year old woman. First told I wouldn't need an appt when I called about a dashboard light I couldn't figure out, so I drove it in but was told it would be 2 hours. So I made an appt for 9:15 a few appt when I called about a dashboard light I couldn't figure out, so I drove it in but was told it would be 2 hours. So I made an appt for 9:15 a few days later. When I got the car in I was told it would be about 45 minutes. 2 hours later still no word from anyone so I got up to ask. That's when I was told the car battery died so they couldn't diagnose the problem. And that I would need a new battery. This service department has a long way to go on customer service. And just plain decency. I have rarely had a worse experience with lack of service in an automobile service department. Very disappointed. More