Lokey Kia - Service Center

Terrible. Took a full 3 hours of waiting for 30,000 mile service. They overbook schedule time. I was there 15 minutes ahead and it still too 1 hour before the car went inside service. They overbook schedule time. I was there 15 minutes ahead and it still too 1 hour before the car went inside More

my car towed there and it was going to be thousands and thousands of dollars in repairs through insurance and they said they don’t do loaners and I said well if you can’t give me a loaner I have to work I’ thousands of dollars in repairs through insurance and they said they don’t do loaners and I said well if you can’t give me a loaner I have to work I’m gonna have to have it towed out of here and out towed to friendly Kia because Friendly kia has always given me a loaner so they called me or she put me on hold for less than 30 seconds and came back and said your loaner is waiting for you long story short Tim called and threaten me on a voicemail which I still have stating that if I didn’t return his car he was going to report it stolen needless to say I had my car towed out of there and towed to another dealer I will never be back at your shop ever ever again. The girl at Low-key Kia is the one that said I could have the loaner when I got there they walked me over to Nissan so everybody I dealt with was at Nissan except for the two girls that answered the phone at Kia that both were very very rude More

Great service as usual. Was in and out in less than an hour. And they even washed my vehicle. Very friendly and professional staff throughout hour. And they even washed my vehicle. Very friendly and professional staff throughout More

The service that was required was completed on time. Also, the staff was friendly and professional. I will definitely bring my Kia back to Lokey for future service. Also, the staff was friendly and professional. I will definitely bring my Kia back to Lokey for future service. More

As always I was taken good care of at the KIA dealership. I had my oil changed and they had me in and out quickly. I had my oil changed and they had me in and out quickly. More

My service advisor David Woodman was wonderful to work with and I will continue to work with him direct for my service needs! Mike Murray is AWESOME! with and I will continue to work with him direct for my service needs! Mike Murray is AWESOME! More

Everyone is always very welcoming ! It’s a delight to come in and get serviced! I am so grateful for the LowKey team I LOVE MY SOUL ! come in and get serviced! I am so grateful for the LowKey team I LOVE MY SOUL ! More

Outstanding group dedicated to service. Grateful for recall letter, quickly being fit into schedule and a courtesy ride to home. The staff stays organized and hyper alert to customer needs. The waiting recall letter, quickly being fit into schedule and a courtesy ride to home. The staff stays organized and hyper alert to customer needs. The waiting area had five unmasked men, one masked man. Their solution, providing a quick ride home for 60yo female w/ autoimmune issues. Everyone is considerate and truly helpful❤️ More

Had 26k mile service. Waited in showroom all went well. Friendly people and had coffee and donuts. Was able to see new models and prices Friendly people and had coffee and donuts. Was able to see new models and prices More

First time. Oil change took 1.5 hours to get completed. Desk person at reception was rather rude. The service dept woman was helpful and appropriate. Not sure I’ll return. Desk person at reception was rather rude. The service dept woman was helpful and appropriate. Not sure I’ll return. More