4,293 Reviews of Lokey Kia - Service Center
Service Car repair completed in timely manner. Required repair explained before work was done and cost was as quoted( actually a few dollars less). David Woo Car repair completed in timely manner. Required repair explained before work was done and cost was as quoted( actually a few dollars less). David Woodman is the only Service Advisor I will make an appointment with because he is always honest, fair, and keeps his customers informed. More
An excellent service center I just came in for an oil change, and found my service rep to be friendly and helpful. The service lounge was pleasant, with coffee and comfortable c I just came in for an oil change, and found my service rep to be friendly and helpful. The service lounge was pleasant, with coffee and comfortable chairs. More
Unhappy Waited from 230 to 5 pm for oil change, tire rotation . 1.5 h should of taken never informed till I asked about huge delay Waited from 230 to 5 pm for oil change, tire rotation . 1.5 h should of taken never informed till I asked about huge delay More
Second time for same recall for warning lights,ABS AND TIRE Service personal were very courteous and helpful. Work finished in one day unfortunately second time for same problem.hopefully will not have to go ba Service personal were very courteous and helpful. Work finished in one day unfortunately second time for same problem.hopefully will not have to go back a third time for same problem. More
Excellent service personnel Honest assessment of my auto. I went in for 45,000 mile check up. Found no issues but changed oil, washed car and vacuum interior...looked like new.. Honest assessment of my auto. I went in for 45,000 mile check up. Found no issues but changed oil, washed car and vacuum interior...looked like new.. More
Great place I always get great service. Any concerns or questions answered. Service staff is professional and courteous. Waiting area has drinks and snacks. WiFi I always get great service. Any concerns or questions answered. Service staff is professional and courteous. Waiting area has drinks and snacks. WiFi too. Little longer wait for free car wash but worth it. More
Always a great experience Kind friendly service personnel always willing to help and explain. Always in and out in the time told to me prior to the service . Kind friendly service personnel always willing to help and explain. Always in and out in the time told to me prior to the service . More
Quality service and home like waiting area! Zero issues taking my car in for service! I got free oil changes for life with my used car and now they offer a free car wash! I’m good with Lokey. Zero issues taking my car in for service! I got free oil changes for life with my used car and now they offer a free car wash! I’m good with Lokey. More
Great service @ Lokey Kia The staff at Lokey Kia was very thorough with my service needs and finished the job in a timely fashion. I Highly recommend them for sales and service The staff at Lokey Kia was very thorough with my service needs and finished the job in a timely fashion. I Highly recommend them for sales and service for any Kia vehicle in the near future. More
Disappointed My most recent visit was the result of a mechanic named Josh, not doing his job a few days prior to my last visit. I am so accustomed to receiving gre My most recent visit was the result of a mechanic named Josh, not doing his job a few days prior to my last visit. I am so accustomed to receiving great service at Lokey KIA, that I hastily gave that visit a great review only to find out that Josh falsely checked off that he had done everything in the all points check off list, when he obviously had not. 2 days after my service date, my dash light alerted me to low tire pressure. I checked Josh's list and it showed "okay" on the list. My tires were dangerously low in pressure. I realized that if Josh didn't have the integrity to do the tire pressure, he probably didn't rotate my tires or any of the other well check items. I called Dave, who is my service guru and he told to bring the car in. Dave took my car as soon as I arrived and I was out the door within 20 minutes. I love Lokey KIA and I love Dave, but I do not like Josh, he is dishonest! More