Lokey Nissan

After having an oil change here within 1 week there was oil splatter under my car. I went to another garage and they identified the oil filter was not tightened correctly. I have a video showing this and t oil splatter under my car. I went to another garage and they identified the oil filter was not tightened correctly. I have a video showing this and the splatter it caused. I don't even bring the issue to them with their service or dealership because they never address it or show the slightest concern. Really wish I bought my car elsewhere.. especially considering I spent over $115,000 More

If anyone is in the market for a new vehicle make sure to ask for Michael Knight he made the car buying experience better than expected. ask for Michael Knight he made the car buying experience better than expected. More

I recently took my Nissan in for service and was told by the staff that the service could take approximately 2–3 hours. I was offered a shuttle ride to the mall while I waited, but I declined because I have the staff that the service could take approximately 2–3 hours. I was offered a shuttle ride to the mall while I waited, but I declined because I have a 7-month-old baby with me and that option was not practical for my situation. I was then told I could wait in the lobby. However, sitting in a waiting area for 2–3 hours with my young child would have been very uncomfortable and difficult. I explained my situation to the staff and asked if I could be provided with a loaner vehicle, especially because I am a traveling nurse and need reliable transportation to accommodate my work and travel schedule. Unfortunately, I was unable to get any assistance with a loaner vehicle or another reasonable transportation option. As a result, I had no choice but to take my vehicle back and reschedule my service for another day. I understand that loaner vehicles may not always be available, but I was disappointed that there wasn't a more accommodating solution offered, especially after explaining that I had a small child with me and work-related transportation needs. Overall, the experience was frustrating and inconvenient. I hope Nissan can do a better job of accommodating customers who have young children or other circumstances that make waiting several hours or using a mall shuttle impractical. More

bought a car. the dealers were not honest. they lied about a warrantee and costs the dealers were not honest. they lied about a warrantee and costs More

We had misdiagnosed for our last visit. We spent the money with another technician and still hear the humming sound. Took it back to your dealership and was told it was misdiagnosed and the We spent the money with another technician and still hear the humming sound. Took it back to your dealership and was told it was misdiagnosed and the service manager was going to refund the diagnostic fee charged before. It has been over a month and no refund yet and no one has called us back after several phone calls from us including yesterday 09/02. Your sales person keeps calling us about trade in for new car but your dealership can't even get one thing right to earn our future business. Very disappointed. More

Just bought the car. Check engine light came on and said the purge valve was bad. When I put gas in, it was hard to start. This is a relatively cheap fix they could have Check engine light came on and said the purge valve was bad. When I put gas in, it was hard to start. This is a relatively cheap fix they could have done. You know they cleared the codes before they sold the car. Deceptive. Air conditioner stopped working next day. Interior trim fell off both doors a few shortly after. Looked like they glued it real quickly to sell the car. More