Lokey Nissan

Originally my Fiancee and I came to Lokey Nissan looking for a New Car and had received the worst experience from Sales Associate Ali. He was extremely pushing in a rude way, not listening to our needs and for a New Car and had received the worst experience from Sales Associate Ali. He was extremely pushing in a rude way, not listening to our needs and just wanted a Sale. Ali should NOT be Employeed by this dealership whatsoever. If Lokey holds a good name as everyone says it should, then something should be done about how I felt as a New Customer. My Fiancee really wanted a New Car so I decided to come back ONE more time to see how our Experience would be. As soon as we walked in, we went to the Receptionist and asked for a New Sales Associate (which the Receptionist was very nice and pleasant) and she directed us to an Employee by the name of John Lambrecht. John was extremely understanding, he listened to our needs and most importantly wasn't pushing us out the door like Ali did. I hope that John Lambrecht will be recognized for his 5 Star Customer Service that he did for my Fiancee and I and also I stress again the 5 0's Rating for Sales Associate Ali. I will recommend Lokey Nissan to my Family, Friends, and CoWorkers and have them speak to John Lambrecht directly and NEVER again to speak with Sales Associate Ali. More

We thought the transaction was very deceptive & misleading. We received the negotiated quote on the back of a scrap piece of paper written in magic marker (very unprofessional). Sales person was as misleading. We received the negotiated quote on the back of a scrap piece of paper written in magic marker (very unprofessional). Sales person was asked on two occasions if this was the final price, not incl tag, tax & title. & he responded in the affirmative. When closing, the last doc reviewed also reflected an $800.00 dealer service fee. As budget was far exceeded, if it had been known that was applicable, we would not have agreed to the deal. Once again, we feel this is a deceptive & planned sales procedure. Due this, we are not sure we would recommend this dealership to friends, as other dealers show this up front & don't try & slide it in on the back side. We planned on only financing 10K & paying cash for the balance, we were not afforded that option, although it was vaguely acknowledge during the financing procedure. It seemed like our wished were placed second. Mike & Val Scribner More

Dear Lokey Nissan and Martin: Thank you so much for Dear Lokey Nissan and Martin: Thank you so much for helping to make my dream come true. I came in to look at cars with my parents and we were greeted Dear Lokey Nissan and Martin: Thank you so much for helping to make my dream come true. I came in to look at cars with my parents and we were greeted by Martin Koehler right away. From the very beginning he was so friendly and not pushy at all. He really seemed to care and was eager to meet my needs. I ended up coming back the very next day to work with Martin and he was very friendly and helpful through the whole process. He made me feel at ease and very comfortable with my decision. While sitting and waiting for the paperwork, I was greeted by the receptionist, Deb who is sweetheart and we began talking and now I have a friend! I will definately recommend my friends, family and anyone I know who is looking to buy a car to your dealership which made me feel like family! Thank you from the bottom of my heart, I cannot express to you enough my happiness not only with my car but with Martin and Deb and Jason Polk as well! May God bless each one of you and much happiness and success to you! Sincerely, January Fincher More

WAS PLEASED WITH THE GOOD PRICE FOR THE CAR AND THE FRIENDLY,LOW PRESSURE FEELING WHEN DEALING WITH THE SALES PEOPLE. THEY WERE VARY COMPLETE IN EXPLAINING THE OPERATION AND HOW TO USE THE FEATURES OF FRIENDLY,LOW PRESSURE FEELING WHEN DEALING WITH THE SALES PEOPLE. THEY WERE VARY COMPLETE IN EXPLAINING THE OPERATION AND HOW TO USE THE FEATURES OF THE CAR. THIS IS THE THIRD CAR I HAVE BOUGHT FROM LOKEY. LOOKING FORWARD TO A CONTINUING POSITIVE RELATIONSHIP WITH YOUR ORGANIZATION. GERALD PRUITT More

Martin was then man. He know everything about the product he was selling. The whole staff was very helpfll. I have purchased a few cars before but this was the best experiance I have had when findi product he was selling. The whole staff was very helpfll. I have purchased a few cars before but this was the best experiance I have had when finding a new car. The Nissan Titan will be in the family for next 10 years I hope. I will be buying a new Nissan from Lokey again. Thanks. More

My Husband and I went to lokey nissan to see Martin Koehler to help us see a truck we have view on line. He was very helpful and went out of his way to make it possibe for us to buy our dream truck. 20 Koehler to help us see a truck we have view on line. He was very helpful and went out of his way to make it possibe for us to buy our dream truck. 2010 Nissan Titan. We love the truck and was very please with the service we receive and would definately tell our friends about experience there. We would definately be back to see another vechicle in the future for our daughter. More

I’m not sure that these people really want to sell cars. We originally saw a car for $4,991 on their website, and tried to buy it at the neighboring location (same company) but the salesman wouldn’t negotia We originally saw a car for $4,991 on their website, and tried to buy it at the neighboring location (same company) but the salesman wouldn’t negotiate there. The price jacked up to $5600 the same day online. A week later, we tried again (same car) with this Clearwater location, and even made an appointment to come see them. Over the phone, we were told we would get the original price we wanted and that is the only reason we took the time to come in, as we felt the negotiations part was done. (On this day, the price was back down to $4,985 on their website). However, when we got there, the people had no record of our appointment, the people we originally negotiated with were conveniently not there and we waited around for 20 minutes for some new guy to help us. This guy had a unfriendly personality and acted like he didn't have any interest in what was going on with us. Once again, Lokey Nissan refused to budge whatsoever on the price. It was a wasted trip. All we were asking was for a couple hundred dollars off the price. And these guys refused to negotiate. Aren't you supposed to negotiate at a used car place?? Coincidentally, when we got home, the price of the car went back up to $5600 on their website. The same day!! The only good thing I can say is that we had decent email customer service from one of their employees who kept apologizing for the lack of service we received. But I think everyone else needs to step up their Customer Service. We eventually and reluctantly went back and bought the car (for the full price) and dealt with a new salesman who was quite nice. More

I had developed an interest in Altimas at Ferman Nissan of New Port Richey. After my first visit, I really had confidence in the salesman Sean Ginley at that location. A few days before purchasing, I subm of New Port Richey. After my first visit, I really had confidence in the salesman Sean Ginley at that location. A few days before purchasing, I submitted a request for info online for comparisons. Within five minutes Mike Enix from Lokey called me and gave me tons of info including a price. When I returned to Ferman, which is more convenient to my home, I learned that Sean had resigned and I was subjected to high pressure sales techniques that made me very uncomfortable. So I drove to Lokey and had a much friendlier experience. I left that day with a new Altima. I've been driving a NIssan for just three days, but so far I love it. I would recommend Lokey to anyone. More

No run-around, respectful, honest, and BEST PRICE! I wanted a new Versa hatchback with manual transmission, but I got the service of someone buying a GTR. Lokey did not have any manuals, but they worke wanted a new Versa hatchback with manual transmission, but I got the service of someone buying a GTR. Lokey did not have any manuals, but they worked hard for my business. Mike Enix, my salesman, searched all over Florida and found one, even equipped and with the color I preferred. He had a driver deliver it a long way to Lokey Nissan. The best part, though, is that his out the door price was much better than any other dealership in Florida. Mike was very professional, friendly and efficient in communication. With most dealerships, it was very difficult to get the out-the-door price. With another dealer, I was quoted a good out the door price, put a deposit on the car, and then found out that they were going to add on a $900 destination charge. To their credit, though they refunded my deposit. Lokey, however was always straight with me, and they would get me an answer quickly. The dealer fee was reasonable, and there was no destination fee, or any other random fees. I was only charged a fee for my special case to have it driven from another dealer. They only charged me $200 for this, which was half of what it cost them. The only snag in the buying process is that I left the second key and the owners manual at the dealership, but Mike offered to drop it off at my house on his way home! In every way, he went the extra mile. I also visited Lokey Kia, next door, to test drive a car and also found their salesman to be honest and low pressure. Another great benefit of Lokey is that they will warantee my engine and transmission for as long as I own the car, and the 1st year of maintenance is free. That's a pretty big deal. Many Nissan dealerships will do this, and they can because Nissans tend to run forever if they are properly maintained. At least that's my experience. I have told my 6 year old daughter that in 10 years, she will get to drive it, and thanks to Lokey, I am confident that she will. If you find them as good as I did, tell them John Wood sent you! More

The "What We Promised" document Mr. Goins prepared included a lifetime extended coverage. This was "Missed" from the final documents, thus I had to return the next day to see what had happened. They included a lifetime extended coverage. This was "Missed" from the final documents, thus I had to return the next day to see what had happened. They corrected the mistake and re-figured the financing, thus clearing up the confusing. I had asked repeatedly about extended coverage but no information about cost was ever supplied, it was always deferred to the last talk with the finance guy. As a result there is no negotiation that can be done, the extended coverage is a take it or leave it option that you have to make a hurried decision on. In this case it turned what was an outstanding deal into one that was somewhat worst than the competition. Still leaves me a little disappointed, in that I end up paying for 70k extended coverage that covers the power train when the power train is already covered for life. The dealer effectively removed the ability to research extended coverage to see if better options existed that removed the power train, with there attitude that the "finance guy" would cover all that later. I even specifically asked about extended coverage in my Email to Steve prior ever coming in. I repeated my request for extended coverage and finance options when I left Friday, expecting to get the information before making a final decision, but when I returned, the answer was still elusive and left to the pressure filled environment of the "finance guy's" office. This could have all been avoided (except for the missing Lifetime power train part perhaps) if they would have presented the extended coverage information when I asked for it instead of continually pawning it off to the "finance guy". More