Lokey Nissan

Satisfied that the car was safe to drive The service was very busy that day very busy that day More

The finance manager was pushy and was unwilling to take no for an answer for the up charges. The truck was misrepresented in the online ad. The ad indicated floor mats and the bed extender was included but no for an answer for the up charges. The truck was misrepresented in the online ad. The ad indicated floor mats and the bed extender was included but they were not. We were told they would look into them and get them to us the next day but later told the previous owner kept them. I will never go to Lokey again and will tell anyone who asks about the experience. More

1. Promised me in writing as part of the sale for seat covers. My salesperson, Jordan, still keeps giving me the run -around putting that off after a month and my 2 contacts about that. He seems to b blam covers. My salesperson, Jordan, still keeps giving me the run -around putting that off after a month and my 2 contacts about that. He seems to b blaming it on service. It wasn't service's problem with the toe key lock cover. That is another story. A cover that was missing that Jordan had promised to replace before I bought the car. I have had the car about 5 weeks now. I guess, once you are off the lot with the car, they don't care about promises, even ones in writing. The serviceman who helped me with his service manager to get a toe key cover which was promised to get replaced before I bought the car was the most helpful of anyone. He and his manager advocated for me to get a toe key cover that matched the paint of my car instead of black. I had to wait over three and a half hours to get this resolved. Jordan said I would have to pay for it or he would have to pay for it. 100.00 dollars at that! I refused to pay for something that was missing that Jordan had promised to replace a day before I even bought the car. Now waiting in service, I mentioned it to a serviceman outside waiting on Jordan to figure this out but the guy inside said Jordan was 'busy with another customer.' So very thankful that this serviceman was able to advocate for me. He also mentioned to his service manager and the sales manager that I had been sitting there for over three hours to resolve this. Had to cancel and reschedule a doctor appointment and then arrive late to the second one in the afternoon because of all this. It would be nic More

Couldn't get me in a car any faster. Then everything that was promised didn't happen. Still haven't received the $1280 check and the car I traded in still hasn't been paid off. So now I Then everything that was promised didn't happen. Still haven't received the $1280 check and the car I traded in still hasn't been paid off. So now I am paying 2 car payments. It's been over 30 days. And now no one responds to my messages. More

Friendly and smooth I've never had a bad experience at the dealership I'll come back the dealership I'll come back More

Had my brakes repaired. Dylan was amazing. He's friendly and responsive, and I felt like it was done for a fair price. Dylan was amazing. He's friendly and responsive, and I felt like it was done for a fair price. More

Few good with the finances Patient sales staff, I would go there again Fair price go there again Fair price More

Jordan B. made this experience amazing and helped me get the best deal and vehicle. made this experience amazing and helped me get the best deal and vehicle. More

Great experience and everyone is very nice. I love how prompt the service is! Thanks so much! I love how prompt the service is! Thanks so much! More

Excellent service, the personal is very friendly and helpful and most of the time they have an answer to my questions. Thank you. helpful and most of the time they have an answer to my questions. Thank you. More