my only complaint is the car wash.
It only washes most of my car. I live in Largo and I am not driving that far for another car wash
It only washes most of my car. I live in Largo and I am not driving that far for another car wash
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by KBERKLEY9
Verified Customer
Verified Customer
Service Price Transparency
Advisers kept you updated with their progress.
.The waiting roomwas very clean and organized. . fresh coffee and pastry available the entire wait
.The waiting roomwas very clean and organized. . fresh coffee and pastry available the entire wait
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by kennyquinn
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Lokey Nissan responded
It’s wonderful our advisers kept you updated and that you found the waiting area clean and organized. We’re delighted the coffee and pastries made your wait more pleasant. Thank you for trusting us with your Nissan Pathfinder.
Customer service was lacking during this visit.
Waited while service manager took a smoke break (in front of me might I add) Unnecessary wait times and the car behind me got checked in before I did
Waited while service manager took a smoke break (in front of me might I add) Unnecessary wait times and the car behind me got checked in before I did.
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by rhondadavis9838
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Coley
Jul 05, 2026 -
Lokey Nissan responded
Rhonda, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We'd love the opportunity to get in touch with you and address your concerns. Please feel free to contact us directly. Thank you.
Excellent attentiveness and professionalism Liked “Please
say a little more. Just 11 more words…” Liked “So close! Just 1 more words…”
say a little more. Just 11 more words…” Liked “So close! Just 1 more words…”
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by dshaw89
Verified Customer
Verified Customer
Other Employees Tagged:
Dylon
Jun 27, 2026 -
Lokey Nissan responded
We’re glad you noticed Dylan’s attentiveness and professionalism during your Ford Explorer service visit. It was our pleasure to help keep your Explorer running smoothly and we look forward to serving you again.
Professional, friendly and prompt.
Kind, courteous, patient, informative, clean and tidy, great donuts, comfortable chairs, good coffee.
Kind, courteous, patient, informative, clean and tidy, great donuts, comfortable chairs, good coffee.
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by PERKIPETER
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Coley
Jun 24, 2026 -
Lokey Nissan responded
It’s great to hear our team treated you to a professional, friendly, and informative service visit for your Nissan NV200. Dylan and the team appreciate your kind words about our clean facility, comfortable seating, donuts, and coffee. We look forward to welcoming you back.
Your technicians gave me a $4k list of repairs I
allegedly needed. When they led with “windshield wipers” I knew I needed to get a second and third opinion as the wipers were literally brand new.
allegedly needed. When they led with “windshield wipers” I knew I needed to get a second and third opinion as the wipers were literally brand new. I had a regular vehicle mechanic and a transmission specialist look at the car and I learned that it in fact needed no additional work.
Nice try Lokey! Next time start with honesty. I have been loyal customer for years and am now recommending people stay away from your dealership.
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by Handsome1
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Lokey Nissan responded
Providing a positive experience is our top priority, so we're disappointed to hear that your recent visit didn't measure up. Thank you for bringing it to our attention. If you don't mind reaching out to us directly, we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Service is always fast and efficient I walk in and the
service department is ready for me. I have my coffee and they're done.
service department is ready for me. I have my coffee and they're done.
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by misstresd
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Coley
Jun 22, 2026 -
Lokey Nissan responded
Thanks for letting us know your Nissan Sentra was serviced so quickly. We’re glad you could relax with a coffee while our service team took care of everything and look forward to helping you again.
Great service department.
Fair sales Rude sales department. Did not meet my expectations of concern
Fair sales Rude sales department. Did not meet my expectations of concern
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by susan.lilb
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Coley
Jun 17, 2026 -
Lokey Nissan responded
Thank you for providing this feedback, Susan, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
The dealership is clean and very organized and its
business presentation. Sales people were professional for the most part and clean and present a professional front. They try their best and did a goo
business presentation. Sales people were professional for the most part and clean and present a professional front. They try their best and did a good job and working with me in my financial situation and we’re able to come up to aThe dealership is clean and very organized and it’s business presentation. Sales people were professional for the most part and clean and present a professional front. They try their best and did a good job and working with me in my financial situation and we’re able to come up to a deal after the second time. The paperwork aspect got a little jumbled up and created a snafu a couple times as the accounting department lost paperwork and we’re still delayed on making a payment towards the previous bank for my trade-in. So organization and professionally processing payments and paperwork shows a need for improvement.
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by CHAD9WILD
Verified Customer
Verified Customer
Jun 01, 2026 -
Lokey Nissan responded
Chad, we are so glad that we had the opportunity to work with you. We look forward to continuing to serve you in the future!
Hard to get my recall situation rectified and it's been
over a month. Complete disappointment
over a month. Complete disappointment
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by ESWEETING83
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Coley
Jun 04, 2026 -
Lokey Nissan responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.