Lokey Volkswagen - Service Center

Outstanding Customer service All interactions, very professional, friendly and comprehensive. All work completed on time and very fair pricing. A very good experience as always All interactions, very professional, friendly and comprehensive. All work completed on time and very fair pricing. A very good experience as always with all visits to this Lokey establishment More

Friendly and efficient service My man Greg got me in and out for my tire rotation and oil change.... even got me in earlier than my appointment so the bare minimum waiting time! Tha My man Greg got me in and out for my tire rotation and oil change.... even got me in earlier than my appointment so the bare minimum waiting time! Thank you so much, Greg Dibkey More

AC repair became almost total replacement Mixup with my appointment, didn’t appear in the computer although I got a confirmation on my email; but Antonio worked me in anyway. When the scope of Mixup with my appointment, didn’t appear in the computer although I got a confirmation on my email; but Antonio worked me in anyway. When the scope of my AC problem became apparent Antonio arranged for a loaner car. AC works great now! Everyone I met at Lokey was friendly and helpful. Antonio greased the wheels for me and made what could have been a frustrating experience into a much more pleasant one. And it was all covered by my service contract! Thanks again, Antonio! More

A Plus. Kevin And crew are descriptions of what customer service is supposed to represent. Will buy my next car at that dealership without any hesitation at Kevin And crew are descriptions of what customer service is supposed to represent. Will buy my next car at that dealership without any hesitation at all More

Great Service Lokey Service department is the best service company I have ever had the pleasure of working with. My service manager Kevin is awesome. The customer c Lokey Service department is the best service company I have ever had the pleasure of working with. My service manager Kevin is awesome. The customer comes first with him. I feel like family there. Thanks for everything. More

Great Customer Service Kevin Mandy and the Lokey service team are great. We had an unexpected issue with our VW that required immediate service. Kevin worked to get us int Kevin Mandy and the Lokey service team are great. We had an unexpected issue with our VW that required immediate service. Kevin worked to get us into service as quickly as possible, kept us updated on the repair status and had our vehicle repair completed when promised! More

Service experience Brought the car in for an issue that had supposedly been repaired twice before. Brian handled the issue fairly and quickly. I appreciated his help wit Brought the car in for an issue that had supposedly been repaired twice before. Brian handled the issue fairly and quickly. I appreciated his help with my problem. More

Service Visit Very good overall visit. Very timely and efficient. Work completed sooner than promised. All questions answered. Future service recommendations offere Very good overall visit. Very timely and efficient. Work completed sooner than promised. All questions answered. Future service recommendations offered. Car was washed when returned. More

Service visit on starter switch on console Great service from start to finish. Not only was the service team quick in addressing our needs but the whole experience seemed to be tailored to fit Great service from start to finish. Not only was the service team quick in addressing our needs but the whole experience seemed to be tailored to fit our busy life! Great job! More