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Lokey Volkswagen - Service Center

Clearwater, FL

4.3
1,435 Reviews

1,435 Reviews of Lokey Volkswagen - Service Center

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June 14, 2018

Poor service I was getting a loaner for the emission check. They have me the worst loaner ever. Smelled horribly. They said they didn't have another car as if they More

by COACHXHERBAFIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio DeLima
Aug 09, 2018 -

Lokey Volkswagen responded

Thank you very much for taking the time to write a review. I'm sorry you had a bad experience with your loaner. We strive to make sure all of our customers are happy when they leave here. Please call me anytime we would like a second chance to earn your confidence back. Jill Stauffer Owner Loyalty Manager 727-799-2151

June 14, 2018

Oil change Free oil changes. Nice comfortable lounge. Free doughnuts pop corn coffee or water. Took just over an hour without car wash. With car wash probably More

by MHILLIARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Spectacular Thank you Lokey for Top Notch Employees . Friendly staff and good service.. Ice Cream machine would be great along with a few water bowls for our dogg More

by happythoughtskk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mandy, Samantha Riccelli
June 11, 2018

10,000 mile check up Greg was my service advisor had a 8 am appt took me right in and was out before 9 am great experience would recommend this dealership to anyone lookin More

by rbanyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
June 10, 2018

30,000 mile check up I like dealing with the same service advisor every time. Brian Belviso seems to care and for some reason I feel like I can trust him. More

by SueStafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Usually great, but not always! Well done, but took too long. To find a bent wheel and change a tire took over 6 hours and two appointments. Not as friendly as it used to be. More

by gmlefleur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio DeLima
June 07, 2018

multiple car issues fixed I had multiple issues with my car when I first bought it. This was very frustrating however the service center fixed every one without push back. The More

by VW2014
Recommend Dealer
Yes
Employees Worked With
Brian Belviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Oil change Went in for my free oil change (a perk of buying from Lokey). Service advisor was attentive and kept me up to date on status. Great experience! Keep i More

by jasonsmith123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dibkey
June 06, 2018

Great service & customer care provided by Antonio & team! Great attention to detail to make the vehicle safe & operational. Customer care was outstanding and rental Carr assistance was ver hrlful to my work d More

by df
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanical doing the work on my vehicle , Antonio DeLima
June 06, 2018

Great service! Greg Dibkey was very helpful, service was really quick. He explained everything to me easily and in a friendly manner. He will be the one I choose fo More

by yezerquesada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dibkey
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