1,436 Reviews of Lokey Volkswagen - Service Center
Great dealership They fit me in very quickly for a battery exchange appointment. Everyone is always so nice there. Great price too. All are friendly. I definitely reco They fit me in very quickly for a battery exchange appointment. Everyone is always so nice there. Great price too. All are friendly. I definitely recommend. More
No Pressure Service I worked for a dealership in the past and rate this one very high in both value and quality of service. Everyone is friendly and they don’t push add- I worked for a dealership in the past and rate this one very high in both value and quality of service. Everyone is friendly and they don’t push add-on services. Antonio is always a treat! I have leased 2 vehicles and was very pleased with the way I was treated. More
Brian is great Brian is very helpful and friendly. He explains what is going on, and does everything he can to assist you. He kept us informed of what was going on Brian is very helpful and friendly. He explains what is going on, and does everything he can to assist you. He kept us informed of what was going on with the car and how long it was going to take. More
mistake corrected Although the service appointment that I had scheduled for 9:00 (dropped off car) went unattended to. When I called @ 2:30 my car hadn't even gone bac Although the service appointment that I had scheduled for 9:00 (dropped off car) went unattended to. When I called @ 2:30 my car hadn't even gone back for service. Antonio did make it right and gave me a loaner. Antonio is very helpful and kind. More
Maintenance Although I live in Lakeland the Clearwater location is inMy sales territory. I will make it a point to only get my work done at this location although Although I live in Lakeland the Clearwater location is inMy sales territory. I will make it a point to only get my work done at this location although at times Lakeland may be more convenient. They are head and shoulders above other dealers. More
Outstanding!!! Overall service was as per Lease agreement- was timely, professional and without any hassle. Service, including car wash, completed in just less than Overall service was as per Lease agreement- was timely, professional and without any hassle. Service, including car wash, completed in just less than an hour; Typical great Lokey service.... More
Wow, Amazing. Antonio was there to make this as painless as possible, he explained everything to me to told me what was essential for us to purchase that day, and w Antonio was there to make this as painless as possible, he explained everything to me to told me what was essential for us to purchase that day, and what we will need to do our next service. The work was flawless and timely. More
Check up on VW Great service and very friendly. always checks with you before doing what needs to be done. ;-)Thank You for the great work will see you in the fall. Great service and very friendly. always checks with you before doing what needs to be done. ;-)Thank You for the great work will see you in the fall. More
Why make an appt for service?! Had an appt for routine maintenance. Arrived on time. Service rep says it will be a 2 hour wait. I said I had an appt. Service rep says "We had a lot Had an appt for routine maintenance. Arrived on time. Service rep says it will be a 2 hour wait. I said I had an appt. Service rep says "We had a lot of walk-ins". I said "But I had an appt". Service rep replies "We can't turn walk-ins away So I said "So why make an appt??" If I want to wait 2 hours for an appt, it sounds like my doctor's office, not a car dealer! Why bother! More
New equipment Good service, very friendly, attentive and seeks to make sure understanding the process that is being done on the vehicle. Would recommend most defini Good service, very friendly, attentive and seeks to make sure understanding the process that is being done on the vehicle. Would recommend most definitely and again. More