Lokey Volkswagen - Service Center

Service experience My car needed immediate service as I was from out of town. Antonio got me in and had my car fixed within hours. Excellent Service! My car needed immediate service as I was from out of town. Antonio got me in and had my car fixed within hours. Excellent Service! More

VW Dealer Service Center I have been a customer of Lokey Volkswagen for over 12 years. Their service center has never let me down, I'll be coming back! I have been a customer of Lokey Volkswagen for over 12 years. Their service center has never let me down, I'll be coming back! More

Was lied to Was told price on phone . And price went up when I got there to pick it up . They also told me I needed a cabin air filter . I had just put a new one Was told price on phone . And price went up when I got there to pick it up . They also told me I needed a cabin air filter . I had just put a new one in 3 weeks ago . More

Good job They take care of your vehicle problems in a timely manner and solve it. That's what service is all about! I would recommend this place for service. They take care of your vehicle problems in a timely manner and solve it. That's what service is all about! I would recommend this place for service. More

Great service Very pleased with my whole experience. Eric was awesome at the Service Desk and Luis the driver who took me home was also great. Highly recommended Very pleased with my whole experience. Eric was awesome at the Service Desk and Luis the driver who took me home was also great. Highly recommended More

Parts The handle to adjust the passenger seat in our 2019 Tiguan broke, about three months ago. I asked for it to be fixed at our scheduled oil change. I w The handle to adjust the passenger seat in our 2019 Tiguan broke, about three months ago. I asked for it to be fixed at our scheduled oil change. I was informed it would have to be ordered, and we would be called. We received a call about two months later, scheduled the appointment for 8:15. At 8:45 I was told they ordered the wrong part, and would be called when in. Hmmmmm. Received the call three days later and scheduled the second appointment. More

The guy's were wonderful. We went to service 745 PM. When I wanted to see the beetle. Joe was Johnny on the spot getting back to my husband 's inquiring. Thanks for everything Joe. Denise Padua When I wanted to see the beetle. Joe was Johnny on the spot getting back to my husband 's inquiring. Thanks for everything Joe. Denise Padua More

Service with a Smile I have bought my last two vehicles here and have always had Eric as my Service Advisor. He is professional, courteous and always greets me by name as I have bought my last two vehicles here and have always had Eric as my Service Advisor. He is professional, courteous and always greets me by name as soon as I walk in the door. I would recommend the Lokey VW service department to anyone who wants to truly feel like they are important and their needs will get met. More

Great costumer service and care The service and care that I received at Lokey was excellent...it is refreshing to know that there are places that still exist that care about their cu The service and care that I received at Lokey was excellent...it is refreshing to know that there are places that still exist that care about their customers quality of care.....thank you very much More

Product Warranty Replaces battery and determined that it was still under warranty and waived cost. Brian took the time to research records in an effort to give me a f Replaces battery and determined that it was still under warranty and waived cost. Brian took the time to research records in an effort to give me a fair deal. Much appreciated More