1,435 Reviews of Lokey Volkswagen - Service Center
Great service advisor Brian at Lokey VW is one of the best service writers I have ever found at any car dealership in the Tampa Bay Area & would recommend him highly. Brian at Lokey VW is one of the best service writers I have ever found at any car dealership in the Tampa Bay Area & would recommend him highly. More
No thanks Car was at the shop for 2 weeks and couldn’t diagnose issues. No one called with updates, i had to call myself and the one thing they did “fix” still Car was at the shop for 2 weeks and couldn’t diagnose issues. No one called with updates, i had to call myself and the one thing they did “fix” still isn’t fixed. More
Service I was on my way home from work at 5:30pm on a Friday when my dash lit up with errors. I drove right to the dealership to see if they could look at it. I was on my way home from work at 5:30pm on a Friday when my dash lit up with errors. I drove right to the dealership to see if they could look at it. I was directed to Antonio DeLima who was awesome. Not only was he able to get me in to see what was going on, but he was able to get the repair done with an oil change. I was very impressed with his service level. I’m sure this can’t happen for everyone everyday, but I was happy they could do it for me. What was really impressive was How Antonio handled everything. I could tell this kind of service is just part of who he is and what he does. Most people find ways to say no, but Antonio and the tech who worked on my car found a way to say yes. Considering it was late on a Friday, they could have easily said someone would try to get to it tomorrow, Which is what was to be expected. I have taken my car here for service for the last 3 years. Service has always been good, but this time they went above and beyond. More
Great! Always a pleasure dealing with Antonio. He’s always polite, friendly, and takes care of you quickly. He also returns calls right away when I call. Always a pleasure dealing with Antonio. He’s always polite, friendly, and takes care of you quickly. He also returns calls right away when I call. More
Stage 1 APR Upgrading my car was very fast. I was told it would take an hour and it took just that, an hour. Love the fact o was told something and they actually Upgrading my car was very fast. I was told it would take an hour and it took just that, an hour. Love the fact o was told something and they actually came through. More
Great service Brian was great as always. My vehicle was ready when promised and all issues were fixed! Customer service at Lokey VW is fantastic! Thanks again! Brian was great as always. My vehicle was ready when promised and all issues were fixed! Customer service at Lokey VW is fantastic! Thanks again! More
Volkswagen Service Excellent Amazing service. Great communication and try to get your car out as fast as possible. They offer transportation if you need it and have some snacks an Amazing service. Great communication and try to get your car out as fast as possible. They offer transportation if you need it and have some snacks and vending machines if your waiting for your car. More
Got the job done Got my car serviced here. They do there best to get your car completed in a timely fashion. And they get the job done on first visit. Got my car serviced here. They do there best to get your car completed in a timely fashion. And they get the job done on first visit. More
Excellent Service I purchased a vehicle at Lokey VW in Sept 2018 it came with free lifetime oil and filter change service. Every time I take it in for service I’m in an I purchased a vehicle at Lokey VW in Sept 2018 it came with free lifetime oil and filter change service. Every time I take it in for service I’m in and out in a short time. I’d like to thank the staff at Lokey VW very much also there is another service guy I’d like to thank but I forgot his name he serviced my vehicle on 7/5/2019 Thanks Agim Lika. More
Recall Eventhough I had to bring my car back due to the fact the recalled parts were not in stock. It was a pleasant experience at Lokey VW. Eventhough I had to bring my car back due to the fact the recalled parts were not in stock. It was a pleasant experience at Lokey VW. More