Lombard Ford

Great Dealer Service ! In the nearly 16 years I have been trusting my car to Lombard Ford I have never been less than completely satisfied with their professional level of c In the nearly 16 years I have been trusting my car to Lombard Ford I have never been less than completely satisfied with their professional level of customer service. Larry Wright and his staff have been friendly, informative and overall a pleasure to deal with. I don't hesitate to recommend them to anyone who asks and even to those who don't. This dealership represents all that I look for in the care of my Ford cars. My thanks also to Rob Lombard for running his dealership the way customers would like and expect, but too often don't receive. More

outstanding service Everytime I go in for service the employees there are extremely pleasant and helpful. They keep you well informed of what needs to be done on your veh Everytime I go in for service the employees there are extremely pleasant and helpful. They keep you well informed of what needs to be done on your vehicle. I've been at several other service departments and yes they may have been faster but the quality of work was not as good. These employees take there time and are more efficient which to me shows they care about the quality of work they do. More

SO SATIFIED WITH MY MUSTANG PURCHASE ! TO PUT IT IN SIMPLE TERMS, THIS WAS ONE OF THE BEST SALES EXPERIENCES I HAVE EVER HAD WITH A VEHICLE PURCHASE. I WAS NOT SURE WHAT I WANTED WHEN I STO TO PUT IT IN SIMPLE TERMS, THIS WAS ONE OF THE BEST SALES EXPERIENCES I HAVE EVER HAD WITH A VEHICLE PURCHASE. I WAS NOT SURE WHAT I WANTED WHEN I STOPPED BY THE DEALERSHIP. BOTH THE SALES REPRESENTATIVE CORINNE AND THE DEALER/OWNER ROB LOMBARD SAT WITH ME AND EXPLAINED EVERYTHING IN DETAIL THAT I ASKED. THEY DISPLAYED PATIENCE AND DID NOT RUSH ME AT ALL. I WOULD BE CONFIDENT IN REFERRING ANYBODY INTERESTED IN A VEHICLE PURCHASE TO STOP BY........ AAA RATING IN MY BOOK! More

Fun and easy I purchased a Ford Focus back in Feb of 2017 from Dan and he made it so easy and was great to work with. This past week my moms car broke down and she I purchased a Ford Focus back in Feb of 2017 from Dan and he made it so easy and was great to work with. This past week my moms car broke down and she was in desperate need of a new one. So I reached out to Dan and told her what she was looking for her and he went the extra mile to find the exact car. We were in there to look at it one day and she drove it out the next day. Dan once again made buying a car actually enjoyable and fun. If you need a car and need someone you can trust to lay it all out for you, I would go see Dan! More

Amazing experience I was thrilled to find my perfect car at Lombard. They had such a great selection, I was sure to find what I wanted Working with Corrine was an exc I was thrilled to find my perfect car at Lombard. They had such a great selection, I was sure to find what I wanted Working with Corrine was an excellent experience. She answered all my questions & made sure the sale process was quick and easy I travelled several hours for this car but, it was worth it!! More

Ford Edge Corinne and Dan have been great helping me find the right car at a good price. Mike tooka lot of time explaining me how it works in the US as I moved Corinne and Dan have been great helping me find the right car at a good price. Mike tooka lot of time explaining me how it works in the US as I moved from Germany. I really appreciate all your effort and good job. More

Excellent All Around Rob and Mike are amazing. They treat you like one of their own family members. Rob listens to what you are looking for in a vehicle and gets you exa Rob and Mike are amazing. They treat you like one of their own family members. Rob listens to what you are looking for in a vehicle and gets you exactly what you want. I would recommend Lombard Ford to all of my family and friends!! More

Great people My wife, my son and myself flew in from Detroit to pick up our 2014 Shelby GT500 from Lombard Ford. Rob and Mike and Mary were so easy to work with an My wife, my son and myself flew in from Detroit to pick up our 2014 Shelby GT500 from Lombard Ford. Rob and Mike and Mary were so easy to work with and made buying a car from a long distance (plus not having seen the car in person before buying it) completely stress-free and even fun! They were able to get all of my paperwork back and forth through the mail and even got my Michigan license plate for me and it was on the car when we picked it up! If I didn't live so far away this would be my dealership without question. A great group of people! -Brett, Pam and Alec Henry Berkley,Michigan More

Amazing customer service Emma assisted me in purchasing an ESP Plan for my Edge. She was so easy to work with, and very thorough. She kept me informed of when it was time to Emma assisted me in purchasing an ESP Plan for my Edge. She was so easy to work with, and very thorough. She kept me informed of when it was time to purchase, so my origional factory warranty didn't overlap. The prices were very good, but it was the customer service that made me want to purchase my plan there. I even had a call from Mr. Lombardi when I first inquired. Thank you to Emma who made my experience so friendly and worth while. Nanci More

Great service and great people. If you are looking for a new or used car, then look no further than Lombard Ford in Barkhamsted CT. I purchased a used Ford that they got , and they t If you are looking for a new or used car, then look no further than Lombard Ford in Barkhamsted CT. I purchased a used Ford that they got , and they treated me like royalty. The buying process was extremely smooth because the staff is so efficient. I need to especially thank Corrine Markey. She patiently answered every question I had about this used Ford. Their service department made this 2016 car look and feel brand new. I was very excited to drive it off the lot. A shout out to Mike in Finance, too. He moved through the paperwork like the pro that he is. I highly recommend the Lombard Ford. More