Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford and the process is always absolutely painless and enjoyable. So quick and professional. I always feel like family here from the sales department to the service and parts departments. I would recommend Lombard Ford to anyone who is looking for a new or used vehicle.
It was an absolute pleasure purchasing my new vehicle at Lombard Ford. Steven Weir was very helpful and not overbearing, like some other car salesmen. The paper work was very clear and simple.
Internet sales was very prompt and responsive to inquiries. Drove from over an hour away to test drive the car, loved it ! Steve and the rest of the Lombard Ford staff went the extra mile and was able to deliver the vehicle same day without prior notice. Least stressful buying experience I’ve had purchasing a car. Fair prices for both the vehicle and my trade. I can’t recommend Lombard Ford enough!
"Outstanding customer service"
I started my search for a new Ford Mustang GT convertible with a local dealer who blew me off. This sent me shopping, 2 years earlier when I purchased my Fusion Hybrid this same dealer quoted me a ridiculous price on my Ford ESP plan so I purchased one online from Lombard Ford. So I went online again and found that Lombard Ford is the Mustang King, looking through the Mustang Coral I fell in love with a 2017 GT in grabber blue factory car. Next I spoke to Steve Weir who was friendly, knowledgeable, and professional. I drove 1 1/2 hours to Barkhamsted to finalize the deal, upon entering the showroom I was greeted by Steve and experienced the most comfortable sales experience ever. Lombard Ford even agreed to store the vehicle unitl Spring and Mr. Lombard explained to me how they keep mice out of the storage area and then offered me a deal on a performance exhaust which I took. I was charged the internet price on the vehicle and there were no gimmicks. My salesman Steve Weir, business Manager Mike Mans and Lombard Ford are the best. Thank You.
"2017 Mustang GT Convertible"
Just bought a Certified Preowned 2017 Mustang GT Convertible from Steven Weir at Lombard Ford. Their inventory of Mustang Convertibles was amazing and the buying experience was fantastic. Steven was extremely helpful, not at all pushy and just a down to earth nice guy! We love our new Mustang and I would definitely recommend Lombard Ford and Steven Weir to anyone interested in a new or used Ford!
"HIGHLY RECOMMEND LOMBARD FORD!"
I would 10/10 recommend going to Lombard Ford! I was scammed and stuck with this awful rusted vehicle for about three years that was sold to me from A Better Way Auto. I still owed over $7000 on a truck that was falling apart from the inside out. I went to Lombard, told them my situation, and Steve and Rob were able to help me out. I cannot begin to explain the relief I have knowing a vehicle that I'm paying monthly for isn't going to break down or require the maintenance my truck did. They were able to get me into something reliable, good on gas, with half the interest rate I was paying for before. I do a lot of traveling to for school and needed something I wasn't going to have to worry about fixing all the time. I put enough money into my truck and enough was enough. A HUGE thank you to Lombard Ford, I really can't thank you guys enough for helping me out!
- Louis Terracciano
I found Lombard Ford through Car Gurus while searching for a certified pre-owned Mustang. From my initial inquiry with Barbara Dew and subsequent visit and dealings with Steve Weir, the whole "car purchasing experience" was very courteous and friendly. The price was very fair and made the 2 hour trip from Long Island well worth the drive. I highly recommend Lombard Ford.
"Multiple time leaser "
Lombard Ford has been honest, forthright and customer focused during our transactions. Sales and service have been great to work with. I recommend the folks at Lombard Ford. Betsy in Service and Steve in sales have been great!!
"Highly Recommend this Dealership!"
We purchased a 2014 Ford Edge LTD with just under 20,000 miles. Fully loaded. Impeccable condition. Our buying experience was above our expectations and past experiences. Consistent, informed, no-pressure contact from both Barbara Dew (Web contact) to our salesman, Stephen Weir, we can not think of one, single, thing they could have done better.
We seriously considered, test drove, and spoke with salespeople at another dealer and a few online dealers as we started looking for a replacement vehicle. Our parameters were 2014 and newer, less than 25,000 miles and a mid-size SUV. Barbara and Steve were the only two individuals who respected and worked within our parameters and offered several vehicles to test drive over a two week period. Emails and phone calls kept us informed of other vehicles we might consider, but never was there a tone of any pressure at all to close a deal.
Steve and Barbara are informed, professional, and provide exceptional customer service. The entire purchasing process was completed in a very timely manner and to our complete satisfaction. We definitely purchased a quality vehicle that exceeds our expectations for the price range we wanted to stay within.
We look forward to a long term relationship with this dealership, not only for this purchase, but for future purchases as well.
We highly recommend Lombard Ford and their staff.
Other Employees Tagged:
, Mike in the Business Office
"Review of Lease of Ford Fusion"
everyone I had contact with at Lombard seemed genuinely interested in helping Me. I was pleased with the ease to complete the lease and the explanations that went with it. The salesman could not have been nicer,we seemed to get along quite well Steve did a great job explaining the workings of the car and having it ready when He said He would..