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Lombard Ford

Barkhamsted, CT

4.8
1,233 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,233 reviews

April 22, 2021

What a great group! From Service Technician to Customer Service. I will always return to Lombard Ford for all my future auto and truck needs. More

by LBODAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Service Dept., Drew Paris
Apr 30, 2021 -

Lombard Ford responded

We will always appreciate your patronage. Thanks for sharing your experience and thoughts. Your friends at Lombard Ford

April 22, 2021

Worst ever! No communication/never returning calls! Vehicle in 4x longer than they say always always blaming waiting for parts or waiting for approval of warranty! More

by Dissatisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Polly Brancato, Drew Paris, Jeff Ingraham
April 22, 2021

Service department is great. Everyone is knowledgeable and polite. We have done business with Lombard Ford for many years and wouldn’t go anywhere else. More

by ETIBBETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Drew Paris, Jeff Ingraham
Apr 22, 2021 -

Lombard Ford responded

We certainly appreciate your business and can't thank you enough for your loyalty over the years. Your friends at Lombard Ford

April 19, 2021

Great and polite people to work with throughout my whole experience. From start to finish the staff and especially Barbara Dew helped me very much More

by ofpd10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barbara Dew
Apr 21, 2021 -

Lombard Ford responded

Thank you sir for your gracious review. You were a pleasure to work with and we're so glad we were able to assist you in your truck buying experience. We hope you enjoy that vehicle for a looong time. :) Your friends at Lombard Ford

April 16, 2021

Polly really goes all the way to ensure cutomer service is at its best I couldnt expect more a more courteous and helpful person to help with the service of my ford trucks More

by C.serv01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave betagole, Polly Brancato, Drew Paris
Apr 16, 2021 -

Lombard Ford responded

Thank you for your kind remarks, and we truly appreciate your business. See you next time... Your friends at Lombard Ford

April 15, 2021

Great service department! The mechanics are great and do a wonderful job on your vehicle. The employees are very friendly and caring. The prices are reasonable too. Just an awesome experience! More

by FAYLEE0538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Paris
April 14, 2021

Lombard has a knowledgeable and friendly staff who can always address our needs in a timely fashion. They communicate with us and we have received great service. More

by Jamie P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Mark Hoxie
Apr 15, 2021 -

Lombard Ford responded

Thank you Jamie for taking the time to share your thoughts with others. We certainly attempt to put our best foot forward at all times. Sounds like we're doing things right. We look forward to seeing you again. Your friends at Lombard Ford

April 14, 2021

Always a pleasure to deal with, get me in a fast time and happy to work with the staff, Been buying cars and trucks for over 30 years and I keep going back , staff are friendly to work with and get my issues More

by HENRY110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Drew Paris
Apr 14, 2021 -

Lombard Ford responded

It's always a pleasure to assist you sir. We thank you for your 30 years of dedication. Your friends at Lombard Ford

April 08, 2021

I was very happy with the amount of time it took to get my car serviced. This is the best dealership I have dealt with. More

by Carmington1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato
Apr 09, 2021 -

Lombard Ford responded

It makes us happy that you're happy! Thank you for the high praise, and your business. See you next time! Your friends at Lombard Ford

April 07, 2021

Great Experience. Would do business again .Upfront , Transparent, No pressure,, Quality Products , Reasonable Pricing . Largest selection of pre owned Mustangs available in Connecticut and Massachusetts More

by r.talevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mans, Daniel LoRusso
Apr 08, 2021 -

Lombard Ford responded

We can't thank you enough for your glowing review sir. The Mustangs are our favorite car to sell. They seem to make folks the happiest customers. We hope you'll enjoy that beauty for years to come. Your friends at Lombard Ford

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