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Lombard Ford
Barkhamsted, CT
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,168 reviews
August 18, 2020
Emma was very knowledgeable about the extended warranty and very pleasant to deal with. Her explanation of each section of the ESP Warranty and Maintenance Agreement was exceptional. Thank you Emma for mak and very pleasant to deal with. Her explanation of each section of the ESP Warranty and Maintenance Agreement was exceptional. Thank you Emma for making my purchase a pleasant experience! More
by retiredguytoo
Employees Worked With
August 17, 2020
Great overall experience! I've been researching different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. Emma was very helpful, knowledgeable, friendly and answered all of my questions, since this is the first time I've purchased an extended service plan for a pre-owned car. She also did not rush me through the process or apply pressure to buy the plan today, which I very much appreciated. The pre-inspection process was quick and the inspector very professional. Best price as well. Thank you! More
by peetah75
Employees Worked With
August 14, 2020
I was very impressed how pleasant & helpful Emma was with my ESP warranty for my Ford truck. I would recommend Emma as well as Lombard Ford. Thanks for a great no hassle buying experience! Todd K my ESP warranty for my Ford truck. I would recommend Emma as well as Lombard Ford. Thanks for a great no hassle buying experience! Todd K More
by takaminoski
Employees Worked With
August 04, 2020
Ranger Warranty Purchase Emma was professional and friendly. She was also very knowledgeable. Thia was great experience finding and purchasing an ESP Warranty. Price was much Emma was professional and friendly. She was also very knowledgeable. Thia was great experience finding and purchasing an ESP Warranty. Price was much better than the dealer offered off brand. More
by Denny
Employees Worked With
August 04, 2020
Excellent experience! From the Thursday day we stopped in to look at trucks, then back again Friday, we found the perfect truck! Everyone was very happy happy to help us. W From the Thursday day we stopped in to look at trucks, then back again Friday, we found the perfect truck! Everyone was very happy happy to help us. We even got to come back Saturday, Lombard gave us a great trade-in value for our Ford and we purchased it And drive it home! I would recommend Lombard Ford for your new or next vehicle. More
by DAndrea12
Employees Worked With
Dan LoRusso, Mark Jones
July 30, 2020
I met with Rob Lombard the owner very nice sincere and friendly person the staff as well there was a good selection of vehicles I’m pleased with my purchase thank you Mark and Ruthann Drogosek friendly person the staff as well there was a good selection of vehicles I’m pleased with my purchase thank you Mark and Ruthann Drogosek More
by mdrogosek
Employees Worked With
Mark Jones
July 30, 2020
Great employee This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extend This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extended warranty on my Lincoln. She found me a good and fair price. She knows her job and is very helpful I highly recommend her. More
by ehr0225
Employees Worked With
July 27, 2020
Short, sweet, to the point Excellent service coming in and leaving. We called in with about 15 minutes notice and left after about 45 minutes of being on the property with a gre Excellent service coming in and leaving. We called in with about 15 minutes notice and left after about 45 minutes of being on the property with a great vehicle. Very efficient and affordable. More
by jhubert113
Employees Worked With
Daniel LoRusso
July 23, 2020
Very nice. Told them what we wanted and they delivered. We have been coming to Lombard Ford for many years. They have always provided us with the car or truck we wanted. Always was satisfied with what we bo We have been coming to Lombard Ford for many years. They have always provided us with the car or truck we wanted. Always was satisfied with what we bought and service was excellent. This is second vehicle we purchased from Mark Jones, very nice salesman. More
by ellybob
Employees Worked With
Mark Jones
July 22, 2020
Lombard Ford is a very dependable dealership for such a small town in the northwest corner of Connecticut. The staff is very kind and helpful, however I feel like I’m there all the time for a new issue wit small town in the northwest corner of Connecticut. The staff is very kind and helpful, however I feel like I’m there all the time for a new issue with my vehicle. Ford Motor Company is one I do not think I will purchase from again. More
by alyssajamieson
Employees Worked With
Anthony Alfieri
