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Lombard Ford
Barkhamsted, CT
1,167 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
June 17, 2020
My imagined quick oil change took a little bit longer than expected due to unforeseen circumstances, but overall the service was exceptional!!! Tony and Rob are GREAT!! than expected due to unforeseen circumstances, but overall the service was exceptional!!! Tony and Rob are GREAT!! More
by Ffield2017
Employees Worked With
Anthony Alfieri
June 17, 2020
Start to finish, this car buying experience at Lombard Ford has been a more than pleasant experience. Great folks were both helpful and knowledgeable. Would definitely recommend this dealership. Ford has been a more than pleasant experience. Great folks were both helpful and knowledgeable. Would definitely recommend this dealership. More
by albertap14
Employees Worked With
Mark Jones
June 11, 2020
Fast courteous service. Very professional. Truck was clean and sanitized. I would use Lombard Ford again for sure. This was for warranty service - no surprises! clean and sanitized. I would use Lombard Ford again for sure. This was for warranty service - no surprises! More
by Dryan117
Employees Worked With
Robert Edwards
June 11, 2020
Emma was a tremendous help to me when I chose to purchase Fords extended Premium Warranty Package. Emma guided me through the process and answered all my questions. Fords extended Premium Warranty Package. Emma guided me through the process and answered all my questions. More
by MR.Seed
Employees Worked With
June 02, 2020
Emergency repair I would like to thank the repair department of Lombard Ford for their excellent service last week..My wife and I were towing a camper for our weekend I would like to thank the repair department of Lombard Ford for their excellent service last week..My wife and I were towing a camper for our weekend trip when a turbo hose blew apart a short distance away. We made to Lombard and they immediately had a service rep look and the issue in the their parking lot, had the part in stock and had us on our way in short order. Couldn’t ask for more. Check them out if you need service. More
by JohnG
Employees Worked With
Robert Edwards
May 27, 2020
Emma is a very helpful and understanding person. She went through the process with me so that I selected the appropriate plan. I would recommend her to anyone who is interested in an extended service plan. through the process with me so that I selected the appropriate plan. I would recommend her to anyone who is interested in an extended service plan. More
by Ld_nasuti
Employees Worked With
May 20, 2020
Emma is awesome This my third esp contract with Emma. I would not even consider going anywhere else. She is patient, super nice and knowledgeable. Lombard Ford is This my third esp contract with Emma. I would not even consider going anywhere else. She is patient, super nice and knowledgeable. Lombard Ford is lucky to have her. More
by Te
Employees Worked With
May 16, 2020
Emma is a great to deal with! Over the years I have purchased several ESP extended warranties from Emma. She has been outstanding at helping me decide on the best type of ESP warra Over the years I have purchased several ESP extended warranties from Emma. She has been outstanding at helping me decide on the best type of ESP warranty needed for my vehicles. She is very knowledgeable and easy to talk to. No pressure sales here! If you are looking to purchase an ESP extended warranty I highly recommend that you contact her. You will be glad you did! More
by FrankC
Employees Worked With
May 15, 2020
Emma is wonderful to deal with. She is the reason I bought a Ford. I wish there were more people like her working in Savannah, GA. They wouldn’t even return calls down here. They must have been sleepin bought a Ford. I wish there were more people like her working in Savannah, GA. They wouldn’t even return calls down here. They must have been sleeping at the wheel, but Emma sure wasn’t. She is spot on. Thanks Ms. Emma!! More
by matts320
Employees Worked With
May 04, 2020
They are the best. They have the best prices and the best customer service. Every Ford I've owned, has been insured through this dealership. Emma is the greatest, she is attentive and provides excellent c customer service. Every Ford I've owned, has been insured through this dealership. Emma is the greatest, she is attentive and provides excellent customer service. Thank You More
by ejdearma
Employees Worked With
