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Lombard Ford

Barkhamsted, CT

4.8
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,162 reviews

May 27, 2020

Emma is a very helpful and understanding person. She went through the process with me so that I selected the appropriate plan. I would recommend her to anyone who is interested in an extended service plan. More

by Ld_nasuti
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lombard Ford responded

We love to hear this, we are always here for our customers and always want to get them the best value for their dollar. Thank you!

May 20, 2020

Emma is awesome This my third esp contract with Emma. I would not even consider going anywhere else. She is patient, super nice and knowledgeable. Lombard Ford is More

by Te
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lombard Ford responded

Thank you so much for your kind words, we truly appreciate your taking the time, and your continued business!

May 16, 2020

Emma is a great to deal with! Over the years I have purchased several ESP extended warranties from Emma. She has been outstanding at helping me decide on the best type of ESP warra More

by FrankC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lombard Ford responded

We wouldn't be who we are without our long time customers like yourself. We thank you for all of your business, and for taking the time to let others know!

May 15, 2020

Emma is wonderful to deal with. She is the reason I bought a Ford. I wish there were more people like her working in Savannah, GA. They wouldn’t even return calls down here. They must have been sleepin More

by matts320
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lombard Ford responded

Thank you so much for your recognition and kind words, we want all of our customers to feel this way!

May 04, 2020

They are the best. They have the best prices and the best customer service. Every Ford I've owned, has been insured through this dealership. Emma is the greatest, she is attentive and provides excellent c More

by ejdearma
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Lombard Ford responded

Thank you so much for your continued business, and for taking the time to share your experience, we appreciate you!

May 04, 2020

Emma is outstanding !!! Over the years our family has purchased 6 or 7 extended warranties all with the help of Emma. She has gone above and beyond to explain and simplify t More

by carvinscove
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lombard Ford responded

Danny, you are too kind, we truly appreciate all of your business and are so glad you feel this way! (Thank you for the continuous referrals as well!)

April 30, 2020

I brought my 2017 F350 cab & chassis to Lombard for warranty and recall work and was extremely pleased with the quality service and communication I received. I had a bit of anxiety since I had purchase More

by HillTownRecycling
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
May 01, 2020 -

Lombard Ford responded

We're so glad that from now on you will not have to experience any anxiety bringing your truck here! Assuming we will see you again. ;) Just ask for Rob. He enjoyed his interaction with you as well. Your friends at Lombard Ford

April 30, 2020

I took my car into Lombard Ford, I couldn’t be happier with how I was treated by Rob In service. He’s an asset to your company. More

by Pete O
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
May 01, 2020 -

Lombard Ford responded

Thank you Pete for taking the time to let us know your thoughts. We truly appreciate your patronage and your kind words. We're here for you! Your friends at Lombard Ford

April 19, 2020

Great Experience I was very fortunate to work with Emma Allen on extending my Ford Esp plan. In addition to being very competent and knowledgable, she was very enjo More

by jwantulok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Lombard Ford responded

This is how we want all of our customers to feel, thank you for sharing your experience!

April 17, 2020

The Lombard family were a pleasure to work with. Non pressing, friendly, polite, made u feel very comfortable. The best experience I’ve ever had in buying a vehicle. I would recommend my friends to sho More

by dnmcknz
Recommend Dealer
Yes
Employees Worked With
Little mike, big mike, and rob
Apr 19, 2020 -

Lombard Ford responded

I very much appreciate you choosing Lombard Ford. You and your wife are the nicest people as well. You made our job very easy!! Enjoy your new F150!! Thank you! Rob Lombard

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